What a year 💫
Many Germans, myself included, usually tend to focus on ‘what did not work’ and ‘what must be improved’.
In my retrospective of 2023, I’d like to share a selection of highlights achieved by the incredible Lufthansa Cargo IT team:
1. Data-Driven Company: Invested in a modern Cargo Data Platform, enriched by a data catalogue, self-service features, and robust data governance and strategy.
2. Business Initiatives: Digitally enabled new products like Lufthansa Cargo’s td.zoom. Grew our business through API offerings and provided digital support for our new cargo hub, LCCEvo.
3. Core Applications Transformation: Successfully rolled out a new booking system to over 50% of internal users. Upgrades to the core handling system initialized. 80% of applications moved to cloud!
4. Media Spotlight: Featured our team work in over 15 internal articles and other formats. Conducted 26 info sessions to embrace learning and exchanges.
5. IT Security: Achieved nearly 100% completion of risk assessments and launched new awareness measures. Additionally, implemented some extra protections.
6. Cost Efficiency: Identified potentials for short and mid-term targets. Worked out a structured plan for realization.
7. Team: Welcomed 25 new hires and five trainees with sound onboarding programs. Elevated our employee engagement and leadership index to best-in-class.
8. Ops: Improved IT ops and incident processes, introduced a service portal reducing call-based tickets by 40%, and launched a cutting-edge observability tool. But more importantly, high morale and camaraderie in case of issues!
9. GenAI: Established central ownership and received funding from the Lufthansa Group Innovation fund to implement specific use cases.
10. Spirit: Fostered a cultural dialogue with 10 co-members across IT teams and hierarchies.
11. Balancing Work and Fun: Embraced the motto 'Work hard, party harder!' with a 24-hour team run, team offsites, a one-of-its-kind housewarming party at new office floor, and successful participation in two hackathons.
On top comes a countless number of IT changes, patches, releases, as well as underlying IT infrastructure modernizations that had to be mastered!
Yes, not everything was finalized or accomplished this year, but a lot was. Our heads are full of new ideas, and our pipelines are filled up. So, stay tuned for 2024!
Thank you team!! Great job! I am very much looking forward to applauding your further successes in 2024!!👏
#LufthansaCargoIT
#boostIT
#LetITshine
🌟
Christian Zimmer Bernd Froehner Walter Isselhard Larissa Kirchner Michael Bahr Jens Wagner Tanja Herrmann Daniela Simon Ralf Lipp Ramona Pieper Christiane Müller-Rostin Dr. Frank Leipold Joana Bendoraityte-Wolf Richard Ruhland Oliver Schatz Bärbel Bross Anke Brehmer Marcus Milla Nicole Alexander Rainer Weismantel and their amazing teams 💙
