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Are you still using Salesforce Metadata Format for your team's projects? It might be time to consider switching to Salesforce Source Format (DX). Check out this informative article that explains the differences between the two formats and why moving towards DX can be beneficial. One key takeaway: packaging is not a requirement for transitioning to DX, but it can provide additional benefits. Take a look and see if this change could benefit your team's workflow. #salesforce #salesforcedx #metadata #modularization

Discover how to integrate Apache Airflow with Heroku and Salesforce to create a unified data ecosystem. Automate data pipelines, achieve real-time Salesforce sync, and unlock smarter business decisions. Perfect for businesses aiming to enhance customer experiences through seamless data management. #DataEcosystem #SalesforceIntegration #ApacheAirflow #Heroku

Here is what we shipped at Markprompt in December ✨ 1. API support for tools calling The Markprompt API now supports tools calling, for instance to execute an API call based on a user’s message. Use cases: process refunds, lookup customer info, claim credits, trigger an internal automation. Try it out with our AI Automations template: https://lnkd.in/gqQK_PFt 2. Zendesk AI Drafts Automatically generate an email reply on Zendesk, based on the current conversation and connected data sources, such as past tickets and docs. 3. New conversations insights Each conversation can now be introspected, with information such as system prompt and model parameters being used to generate a response. 4. New source: GitHub Discussions Markprompt now supports GitHub Discussions. The sync extracts relevant information that contributes to the accepted answer, and omits irrelevant and contradictory information. 5. Template gallery We released open source templates to quickly get started building custom UIs that can be adapted into your product experience: https://lnkd.in/gnQqR_yC Examples: - Ticket deflector: a form that automatically responds and fills in ticket info - AI automator: a chatbot that triggers automations (via tools calling) 6. New chat API The /v1/chat endpoint has been replaced by a new /chat endpoint using date-based versioning. Docs: https://lnkd.in/gKwhExZd 7. Dashboard “viewer” role Team members can now access the Markprompt dashboard with a viewer role, enabling them to safely view insights and data, and experiment in the playground without the risk of modifying the project. 8. Source PII removal tools Markprompt now offers the option to redact PII from external sources, such as historical Salesforce Case tickets containing sensitive data. This is done at sync time, meaning our servers never store the PII. 9. Improved PII redaction Our PII redaction tools are now using more targeted rules, to prevent too aggressive redaction. 10. New SDK using generator functions Streaming responses are now conveniently served via a generator function, instead of callbacks. Try it out with our Ticket Deflector template: https://lnkd.in/gSJtzUiH 11. Show file metadata File metadata, such as custom database fields or a Markdown frontmatter, is now displayed inside the file viewer. 12. Fine-grained logging during sync Markprompt now more finely tracks each step of a sync, such as the importing and pre-processing steps. 13. Lots of tweaks and fixes - More tolerance to rate-limits imposed by external sources - More robust imports of large website pages and binary content - Permalinks for conversations - Max out context windows for larger models such as GPT-4-Turbo - Timestamps for each chat message - Include source modification date - Support for GitHub-flavored Markdown - Set User-Agent header for web importer - And more!

These tips will help you build a comprehensive API strategy aligned with your business goals for developing, delivering, and managing APIs. #api #integration https://bit.ly/3TAFNBJ

Tried out the ‘Enhanced Field History Tracking’ app & its absolutely amazing. Kudos to the team for making such a powerful tool available for free on AppExchange! Have you tried this out yet?😊 #appexchange #salesforce #newlearnings

Mastering Salesforce Integration 🚀 Leveraging Salesforce Integration: Platform Events, Apex Callouts, and REST APIs! Integrating Salesforce with external systems is crucial for seamless operations and real-time data flow. Let's explore the unique purposes and use cases of Platform Events, Apex Callouts, and REST APIs. 🔑Key Differences Platform Events are designed for asynchronous communication. They are used to broadcast and receive real-time messages within Salesforce or between Salesforce and external systems. Platform Events offer high scalability and reliability for handling large volumes of events, decoupling systems and allowing them to communicate without direct dependencies. Apex Callouts facilitate real-time, synchronous communication with external web services. They are used to make HTTP requests to external systems and receive responses. However, they are limited by Salesforce governor limits on callouts and are typically used for real-time data exchange or integration with external APIs. REST APIs expose Salesforce data and functionality to external systems for CRUD operations. They are used by external applications to interact with Salesforce data directly. REST APIs are governed by API call limits and are ideal for building applications that need to perform CRUD operations on Salesforce data. 📊Detailed Comparison Platform Events act like a radio broadcast, where Salesforce sends out an event that multiple systems can tune into and act upon. Apex Callouts are akin to making a phone call, where Salesforce calls an external service, waits for a response, and processes it. REST APIs function like a vending machine, allowing external systems to make requests to Salesforce and retrieve data. REST APIs are initiated by external systems to interact with Salesforce, resulting in inbound communication to Salesforce. These APIs are typically used for external apps performing CRUD operations on Salesforce data. Apex Callouts, on the other hand, are initiated by Salesforce to interact with external systems, resulting in outbound communication from Salesforce. These callouts are used for verifying data or sending notifications to external services. 📈Use Cases Explained Platform Events Scenario: When an order status changes to "Shipped" in Salesforce, multiple systems like inventory management, shipping, and customer notification need to be notified simultaneously. Process: Publish "OrderShippedEvent" in Salesforce; subscribed systems process the event. Apex Callouts Scenario: When a new account is created in Salesforce, its details need to be verified with a third-party service. Process: Apex trigger/class makes an HTTP GET request to the third-party API; Salesforce processes the response. REST APIs Scenario: A third-party data warehouse needs to keep in sync with Salesforce account data. Process: Schedule periodic API calls to Salesforce; retrieve and update records. #Salesforce #Integration #PlatformEvents #ApexCallouts #RESTAPI

Revolutionize Your Strategy: Dominating with MuleSoft APIs for Unprecedented Growth! Read the blog - https://lnkd.in/gcUTGKgR . . . #APIIntegration #MuleSoft #DigitalTransformation #TechInnovation #APIsUnleashed #DigitalStrategy #TechSolutions #DataIntegration #BestPractices #Infometry

🚀 Exciting news for Salesforce Admins! Discover how Code Builder transforms Salesforce admin tasks, offering a powerful, browser-based VS Code experience for effortless org management. Dive into the future of development with generative AI, low-code innovations, and more at TrailblazerDX 2024. Read the full blog by Joshua Birk : Code Builder for Salesforce Admins. Follow me on LinkedIn for more insightful posts! 🔗 #Salesforce #LowCode #AI #salesforceadmin #salesforceadmins

Understanding REST API in Salesforce https://lnkd.in/gKhvG9up

🚀 Harness the Power of Apache Airflow on Heroku for Salesforce Integration! We've combined the orchestration capabilities of Apache Airflow with the flexibility of Heroku to create a seamless data ecosystem, fully integrated with Salesforce. By automating data pipelines and ensuring real-time synchronization with Salesforce, we're enabling businesses to make smarter decisions and enhance customer experiences. Curious about how we achieved this unified platform? Dive into our latest blog to discover the details Read More: https://lnkd.in/dUxJ-T75 #DataIntegration #Salesforce #ApacheAirflow #Heroku #herokuconnect