Emerj Artificial Intelligence Research’s Post

“GenAI for CX, Cybersecurity, Fraud Detection, and Marketing Workflows in Insurance - with Dr. John Rares Almasan of TIAAhttps://lnkd.in/d_MacVm Today’s guest on the ‘AI in Business’ podcast is Dr. John Rares Almasan, Head of AI & Emerging Technologies at TIAA. TIAA, known formally as the Teachers Insurance and Annuity Association of America-College Retirement Equities Fund, is a prominent US-based insurance and retirement services provider, catering specifically to sectors such as academia, research, healthcare, and government. Dr. Almasan joins Emerj Artificial Intelligence Research CEO and Head of Research Daniel Faggella on today’s podcast to discuss AI in insurance with a focus on governance, talent, and innovation. Together, they cover tangible AI implementations, showcasing how these technologies enhance customer experiences, streamline fraud detection processes, and optimize marketing strategies. The dialogue between Dr. Almasan and Mr. Faggella shed light on the transformative potential of AI in reshaping traditional insurance practices, providing listeners with a comprehensive understanding of its impact on operational efficiency and customer satisfaction. #AI #Business #Insurance #Innovation #Governance #Talent #CustomerExperience #FraudDetection #Marketing #ArtificialIntelligence #Podcast #Technology #Leadership #TIAA #Emerj

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