When Eastman Emergency Services received a call for assistance from the Tennessee Emergency Management Agency (EMA) – Region 1 the day after Hurricane Helene, they immediately took action. EMA officials needed help transporting 56 patients from nearby Greeneville, Tenn., to other healthcare facilities in the region. Flooding from the hurricane had caused a water system failure in Greeneville, leaving the hospital with limited ability to provide essential services to its patients.
Dave Kindle, fire captain with Eastman Emergency Services, secured two rental vehicles through Fleet Services. He then reached out to off-shift team members to solicit their help. When the team arrived in Greeneville, they began staging ambulances and ICU patients and tended to patient needs as they awaited transport. Once all the critical patients were loaded into the ambulances, the Eastman team transported the non-critical patients to Holston Valley Medical Center in Kingsport.
The team was honored to help and stands ready to help their regional emergency response partners if the need arises.
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