AI, CX & EX Strategic Business Development Executive | Salesforce, Forrester & PWC Alumni | WSJ Best-Selling CX Author, Artificial Intelligence & CX Speaker | #WomenInGenAI
What if you could predict the future? Making decisions with your gut is great. But making decisions based on evidence is even better. Imagine, for instance, if you had a contact center and you are working on your next set of goals to reduce costs and increase revenue or at least increase customer satisfaction and loyalty... There are always lots of things that you could change. And you know you can't change them all at once... so you need to create a priority list, right? But which ones should you choose and what's the reasoning behind those changes? What if you could predict which ones will give you the biggest return and back that up with data (vs lots of opinions...) You might be looking at changing the process of quality management or adding new technology (AI) or a hundred other things... What if you could predict the potential outcomes using a simulation of your contact center or any business process? If that sounds intriguing, join us on June 13th 8-9 AM PST... You'll get to hear from people who have used a digital twin firsthand. They will share the challenges they were facing and how a digital replica of their business enabled them to run simulations and optimize KPIs to turn cost centers into profit centers and drive customer loyalty and employee retention. I hope you will join us to learn how you can begin your digital twin journey! #cx #customexperience #employeeexperince #ex #customerservice #culture #contactcenter #employeeengagement #employeeexperience #leadership #ai #aiforbusiness #artificialintelligence #artificialintelligenceforbusiness #predictiveAI #conversationalAI #generativeAI #genai #genaitrends #keynotespeaker #bestsellingauthor Execs In The Know European Customer Experience Organization (ECXO) Customer Value Community Customer Contact Week SOCAP International Customer Experience Professionals Association (CXPA)(CXPA) CCW Digital CCWomen Lisa Swanson Dean Jehan James Rangecroft mia phelps Travis Bristow Saidi Lawal Abdul Hamid Ebrahim Michael Anderson
Ready to maximise the potential of your digital twin? Join Davies, our partner BusinessOptix and Dr. Natalie Petouhoff for an exclusive webinar where you'll learn invaluable strategies for implementation and utilisation. Secure your spot now and unlock the full power of digital twin technology! Sign up here - https://lnkd.in/di-Ne-D4 #DigitalTwin #CustomerExperience #Webinar
Looking forward to it!
Dr. Natalie Petouhoff We are looking forward to this!
Marketing Manager at BusinessOptix 'Process Intelligence. Delivered.'
3moLooking forward to what is shaping up to be a fantastic webinar Dr. Natalie Petouhoff. A great opportunity for BusinessOptix to partner with Davies - Consulting Division and have you join us as a co-host.