Deposco’s Post

Tech-driven fulfillment vs. traditional 3PL's Who does it better? Here’s why the best option isn’t always what you think. Tech-Enabled 3PLs offer automation, faster order processing, and scalability. But is tech always the right answer? For businesses handling large volumes or requiring complex integrations, tech-driven 3PLs streamline operations and provide data visibility at every step. You get AI-powered insights and seamless integrations with e-commerce platforms. Traditional Fulfillment Centers, however, thrive on personal attention and flexibility. When your business needs customized services—like personalized packaging or hands-on quality control—traditional centers can often provide a higher level of care. So which is better? It depends on your needs. If you’re scaling fast and need automation, tech-enabled 3PLs are key. But if you require more personalized service or unique fulfillment requirements, traditional centers can be the smarter choice. Don’t assume automation is the best solution for every business. Sometimes, hands-on expertise and flexibility can offer more value than cutting-edge technology. Or, shocker, it could be a combination of both. What’s worked better for your business? #3PL #ecommerce

🔔 Returns Management - Often thought of just as a cost-center, the shift/trend that's happening now is around two key functions of the experience. 🛍 The CX function - A clear policy that can be enforced, but one with overrides and flexibility is now critical. The number of steps, i.e. the friction involved, has to be streamlined. The solutions in the market now help enable that end to end experience and can be tethered to the RMA API's in an OMS or can themselves be be the RMA creator. 🏭 The EX function - On the reverse logistics side, how you integrate the returns management capabilities into the operations, both at DC and at Store, is critical to ensuring the CX function is fully enabled. It's not just about capturing the return authorization and then telling them once the return is received, it's specifically about how long it takes the facilities to process the returns back in. Most WMS can now scan the return label, make an API call to an OMS to pull up the return, then immediately confirm the receipt and issue the refund (and also, able to then 'release' the exchange order back if a receipt is expected). Similarly, the store technologies can do the same, especially if the Store Omni Tech is the same provider as the OMS (where the RMA was created). 💰 BONUS - Often not thought about is where you disposition 'like new' or 'mint' quality return items. Leading retailers don't just send returns back to a returns DC. Some are allowing the supply signal to come into the order-routing decision and sending the items back to a store (to avoid a replenishment, in part) instead of sending it back to a DC only to be RTV'd or sent right back to a store anyway. It's worth assessing the complexities here, but I am seeing more of this use-case getting adopted lately. #Returns #ordermanagement #retail #supplychain

4-years ago today, I launched Davinci Micro Fulfillment. Our mission is and has always been to spearhead an e-commerce renaissance by pioneering industry-altering technology & infrastructure that empowers partners to fundamentally transform customer connections. I launched this company in my home office with a credit card and an idea not to disrupt the industry or to change the world but to help brands who are asked to do the heavy lifting with a solution to help them grow profitably online through purposeful fulfillment strategies. Today, we have six micro fulfillment centers powered by our technology and people. Our people drive the business. We have come so far, and I am so grateful that our team and partners have believed in the core idea that we can transform customer connections using micro fulfillment centers and smart networks, which ultimately places the right item closer to the end customer. Technology enables us to maximize our physical network and use it to increase our partners’ revenues while lowering their total cost of fulfillment. Davinci is more than an e-commerce solution. It’s a partnership to maximize growth. We combine infrastructure, experience, and technology to move brands forward faster across all digital sales channels. Thank you to all our employees, customers, partners, and investors. We have accomplished so much in 4 years, and I cannot wait to see what the future holds. #microfulfillment #networkoptimization #frontendmerchandising #ecosystem #MFC

DTC fulfillment just got EASIER! 🚚 Don't miss this #webinar on Feb. 22. If you are looking to break into a new #directtoconsumer channel, or expand the one you've already got, SIGN UP HERE 👉 http://bit.ly/3w9VkjX 👈 Expert insights into the findings of our new #DTCmarket report (plus, your free copy after the event). #europe #northamerica #ecommerce #trends #inventorymanagement #wms #orderfulfillment

Manufacturers and distributors are navigating a transformative shift in B2B e-commerce, focusing on delivering exceptional customer experiences. In order to succeed, they must transition from a transactional approach to building a digital business centred on customer-centricity. The choice of technology is crucial, with a preference for industry-specific platforms that offer configurable solutions and lower total costs. A prime example that I discovered was Dana Incorporated, a global supplier of fully integrated drivetrain and electrified propulsion systems, which leveraged the PhaseZero.ai CxCommerce platform to enhance its global aftermarket customer experiences, resulting in improved digital customer experiences and significant cost reductions. This is a must-read article as it emphasizes the importance of continuous improvement, industry-specific solutions, and strategic partnerships with committed SaaS providers to drive successful digital transformation in the manufacturing and distribution industry. How are you leveraging industry-specific platforms to enhance customer experiences in your B2B e-commerce strategy? #B2Becommerce, #CustomerExperience, #DigitalTransformation, #IndustrySpecificPlatforms, #Manufacturing, #Distribution.

Looking forward to this discussion on the 22nd February - The annual Deposco survey on DTC Fufilment has brought back some interesting data points and angles to explore together. #directtoconsumer #dtcmarket

Learn about the importance of choosing the right mix of digital technology and strategies to transform your customer shopping and support experiences. Manufacturers and distributors especially need commerce solutions built with industry domain expertise to address the complex search, catalog, order, promotions, and inventory management processes. Learn more about how to differentiate in an increasingly competitive market: 👉 https://lnkd.in/eUuMAXvC #Manufacturers #Distributors #eCommerce #EaseofDoingBusiness #DigitalTransformation Ram ChandraSekar

In the dynamic world of eCommerce, staying ahead means leveraging the best technology. That's where Fulfillment Strategies International comes in! Our cutting-edge tech transforms the fulfillment landscape. Why settle for less when you can have: 📊 Real-Time Inventory Management : Never miss a beat with up-to-the-minute stock levels. 🛒 Seamless eCommerce Integration : Connect effortlessly with major platforms for a smooth operation. 🏭 Smart Warehouse Technology : Automated solutions that ensure accuracy and speed in order processing. With FSI, you're not just getting a service; you're gaining a technology partner dedicated to propelling your business forward. Ready to unlock your full potential? Dive into our tech offerings today and see how we can revolutionize your fulfillment strategy! #Fulfillment #Innovation #Ecommerce https://zurl.co/9Daw

Ecomm Fulfillment is Constantly Evolving.   Ecomm Fulfillment has experienced tremendous growth, especially in recent years. The COVID pandemic accelerated this growth as more consumers shifted to online shopping, leading to a demand for fulfillment services.   #TheHubmatrixDifference #3PL #Logistics #WebFulfillment #IndustryEvolving

Retail fulfillment #operations are undergoing a significant #transformation through data-driven and software-enabled strategies. Leveraging advanced analytics, automation, and integrated software systems, retailers can optimize inventory management, streamline logistics, and enhance customer experience. This shift not only boosts efficiency and reduces costs but also aligns with the growing consumer demand for faster, more reliable service. As technology continues to evolve, the retail industry must adapt to stay competitive and meet the expectations of a digital-savvy customer base. https://lnkd.in/gGBYxVzb