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CX Advocate-Telephone "On-Hold Doctor" Telephone VOIP On Hold Music, Messaging & IVR Audio Voice Prompts. Award Winning Business Networking Connector & Cultivator Of Kindness Marketing & Customer Experience Consultant

Their pain points are becoming my pain points. Their challenges (some caused by others) are now at my expense. The unexpected service fees and additional charges, resort fees, housekeeping options, menu price increases, prompts for additional tipping, fuel surcharges, ticketing and facility fees, self service kiosks, credit card fees and more… Hospitality and service? How does this feel? When and how does this diminish your experience? #fees #customerexperience #addon

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