Welcome back to the CMP Exchange Series Weekly Wrap! 👋 The Exchange Series is all about bringing together top #CXLeaders from across industries for 2.5 days full of actionable insights and true peer to peer benchmarking. We’re excited to highlight a few of the sessions that will be doing just that at our upcoming events in Phoenix and San Francisco! 🌵Thursday, November 14, 2024 WORKSHOP | Navigate Compliance and Innovation: How Tech and Human Interaction Shape Modern CX This session with Deana Perrin will explore how organizations can leverage technology to enhance customer experience while optimizing employee interactions. The discussion will focus on practical strategies to ensure that technology empowers employees to add value during interactions and supports seamless customer engagement—all while staying compliant with ever-evolving legal and regulatory frameworks. View the full agenda: https://lnkd.in/eebNV5Rr ⚙️Thursday, February 20, 2025 KEYNOTE | Anthropologie: It’s the Journey, Not the Destination Ian Dewar will be sharing a case study highlighting innovative ways to gather customer feedback and how to leverage massive amounts of data to not only provide delightful customer experiences, but to inform future product development and deliver what customers want before they need to ask. View the full agenda: https://lnkd.in/gWHkmbUb See you next week! 👋
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Let the countdown begin! We are officially ONE WEEK AWAY from #CCWNashville! 🤠 Take another look at our event brochure to get yourself ready! https://lnkd.in/g8b5gJZM #CustomerContact #CustomerExperience #CustomerJourney #CustomerService #Event #CX #Brochure #Nashville #OneWeekAway
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📢 Exciting news! TechTarget is one of our official media partners for #CCWNashville 2024! Together, we’ll dive deep into the latest emerging tech solutions in workforce management that are transforming countless industries. Don't miss out on all the action—see you there from October 23-25 in Nashville, Tennessee! #TechTarget #MediaPartner #CX #WorkforceManagement #CustomerContact #CustomerExperience #CustomerJourney #CustomerService #Event #CX
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Building strong industry connections is the key to staying ahead 🔑 This is your LAST CHANCE to get your passes to #CCWNashville, so don't wait any longer! Click here to register now: https://lnkd.in/gF_kQP9m #CustomerContact #CustomerExperience #CustomerJourney #CustomerService #Event #CX #Register #Registration #Nashville #LastChance
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#ThrowbackThursday to the wonderful times we had at #CCWVegas this year! Click the link below to see the 2024 Las Vegas Post Show Report and see a recap of the four incredible days filled with insights, keynote speakers, relationship building, and more! https://lnkd.in/dDuAfgdh #CustomerContact #CustomerExperience #CustomerJourney #CustomerService #Event #CX #Show #Report #Insights #Keynote #Speakers
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Exclusive discounts for #CCWNashville? Yes please! Download the updated brochure to explore new speakers and program features, and use the code 500_NASH24 at checkout to get $500 off your passes! Click here to download now: https://lnkd.in/gg2-4KN6 #CustomerContact #CustomerExperience #CustomerJourney #CustomerService #Event #CX #Download #Brochure #Nashville
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Huge thank you to our friends at CX Dive for honoring us with a place in their list of Top Customer Experience Conferences in 2025! 🥳 We greatly appreciate this recognition, and we look forward to bringing you all more outstanding customer experience events next year and beyond! To see the full list, click here: https://lnkd.in/gHKhPZeM #CustomerContact #CustomerExperience #CustomerJourney #CustomerService #Event #CX #CXDive #Top #List
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#ThrowbackThursday to last year's #CCWNashville and to all the fun activities we had! What other games and surprises will be at this year's #CCWNashville? Guess you'll have to be there to see for yourself 🤫 #CustomerContact #CustomerExperience #CustomerJourney #CustomerService #Event #CX #SpinTheWheel #Salem #Games #Surprises
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