Crowley’s Post

Tomorrow is the start of National Customer Service Week! 💙 Your customer service team generally are the people that know your customers best! I mean they are the ones talking to them everyday after all. Many companies forget the importance of showing appreciation to the people acting as their front line men and it shows… In celebration of customer service week, I would love to hear about a time you experienced amazing customer service when purchasing and item or reporting a problem and what made it such a good experience 👇🏻 #customerservice #customerexperience

Today is the start of Customer Service Week. I'm in two minds about this... On the one hand, I am all for recognising the great work many customer service teams do. And the importance of excellent #CustomerService. However, on the other side, I can't help feeling we should be championing customer service every day. It's certainly what I want to do. #CustomerServiceWeek

Title: Managing Customer Impatience during Ordering: 3 Reasons and Solutions Introduction: In the hospitality industry, meeting customer expectations swiftly and efficiently is paramount to ensuring a memorable experience. However, customers may sometimes lack patience during the ordering process. Understanding the reasons behind their impatience is crucial to delivering exceptional service. Here are three common reasons why customers may become impatient during ordering, along with three solutions to address this issue.

Happy Customer Service Week! Customer service isn't just a department—it's the heartbeat of our business. This week, let's challenge ourselves to: 1. Listen more attentively 2. Respond more promptly 3. Always put the customer first Remember, great service builds relationships, fosters trust, and creates a culture of excellence. How are you raising the bar this week? Share your ideas below! #CustomerServiceWeek #ExcellenceInService #CustomerFirst

❤️ I’m super surprised (and a bit emotional) but completely honored to be receiving this award for the 2nd year in a row. My day to day has me working with every department within our company, so to know that I was still able to impact individual customers throughout their relocation is truly humbling. One thing I know for sure is that I refuse to let the ball drop when it comes to customer excellence. I’m a bit of a bulldog. If there’s a challenge, I’ll work until there’s a solution. Someone once told me (thanks dad😊): 👉🏼 You do whatever it takes to add value to a company and help them succeed. Whether I’m supporting sales, claims, customer service, IT, marketing, accounting, operations, warehouse, crews, drivers, etc., my job remains the same: I do whatever it takes to help the team be successful so they can exceed our customers’ expectations. Wherever they need me to be, I’m there. I’m not defined by my title. I’m defined by my passion for success and my ability to lead, regardless of the position I hold. What an honor this recognition truly is. I’m grateful for the amazing team that I’m on. I’m grateful for the amazing customers that I have gotten to work with over the years, who put their trust in me to take the stress out of an extremely stressful time. I’m grateful for all the opportunities that have presented themselves for me to capitalize on. There’s no telling what the future holds for me, but for now, I’m just going to appreciate the value that I bring and celebrate the impact my efforts have. ❤ Here’s to that.  🥂 #personalgrowth #customerexperience #grateful #personaldevelopment

Together we are strong! It’s all about believing that for everything we can find the perfect solution.

Customer Service Week: A Call for Continuous Excellence Customer Service Week is an excellent time for organizations to celebrate and appreciate their customers. However, it should serve as more than just a temporary spotlight on good behavior. Instead of treating customers well for only this week, organizations should see it as a moment to reflect on their service delivery, strengthen their internal processes, and make improvements that reduce customer pain points all year round. It is crucial to focus on streamlining customer interactions, reducing friction, and enhancing redress mechanisms. Too often, companies perform well during the festivities but revert to subpar service afterward. The true essence of Customer Service Week should be about assessing the gaps in customer journeys and instituting lasting, desirable expectations. Organizations that continuously invest in better processes not only reduce complaints but also build loyalty and trust. Let this week inspire a long-term commitment to customer satisfaction, where excellence becomes the standard, not the exception. #customerserviceweek #thecustomer

Today we kick off National Customer Service Week! This week, we celebrate the unsung heroes of business - our dedicated customer service professionals. Their tireless efforts are the backbone of customer satisfaction and play a crucial role in driving company success. At Celerity Staffing Solutions we see you, we appreciate you, and we thank you! Your patience, empathy, and problem-solving skills make a world of difference every single day. Great customer care isn't just about solving problems; it's about creating experiences that turn customers into loyal advocates. So, let's take a moment to recognize and appreciate these exceptional professionals who: Turn challenges into opportunities Transform frustrations into satisfactions Build lasting relationships with every interaction Share a positive customer service story in the comments - let's spread the appreciation! How has excellent customer service impacted your business or personal life? #NationalCustomerServiceWeek #CustomerExperience #CustomerAppreciation #ServiceExcellence

𝐄𝐱𝐜𝐢𝐭𝐢𝐧𝐠 𝐧𝐞𝐰𝐬! 𝐌𝐚𝐧𝐚𝐠𝐞𝐝 𝐃𝐞𝐥𝐢𝐯𝐞𝐫𝐢𝐞𝐬 𝐢𝐬 𝐜𝐨𝐦𝐢𝐧𝐠 𝐭𝐨 𝐖𝐞 𝐄𝐚𝐭 𝐋𝐨𝐜𝐚𝐥, 𝐛𝐫𝐢𝐧𝐠𝐢𝐧𝐠 𝐲𝐨𝐮 𝐮𝐧𝐛𝐞𝐚𝐭𝐚𝐛𝐥𝐞 𝐝𝐞𝐥𝐢𝐯𝐞𝐫𝐲 𝐬𝐞𝐫𝐯𝐢𝐜𝐞𝐬 𝐚𝐭 𝐥𝐞𝐬𝐬 𝐭𝐡𝐚𝐧 𝐡𝐚𝐥𝐟 𝐭𝐡𝐞 𝐩𝐫𝐢𝐜𝐞 𝐨𝐟 𝐉𝐮𝐬𝐭 𝐄𝐚𝐭. Our managed deliveries ensure timely, efficient, and cost-effective service tailored for local takeaways. Here’s how it works: when a customer places an order, it goes straight to your outlet. Once accepted, a driver is assigned. You’ll know exactly when to prepare the order and your customer can track their delivery in real-time. Ready to jump on board or find out more about managed deliveries? Contact us at [email protected] to simplify your deliveries and enhance your customer satisfaction. Ditch Just Eat and save with We Eat Local! Lisburn & Craigavon

International Customer Service Week, celebrated annually during the first full week of October, is a time dedicated to recognizing the invaluable contributions of customer service professionals across the globe. These unsung heroes are the backbone of every business, ensuring that customers feel valued, heard, and supported at every touchpoint. In today's competitive market, exceptional customer service can set a business apart from its competitors. It’s no longer just about resolving issues, but about creating memorable experiences that foster loyalty and trust. Customer service professionals embody the face of a company, often acting as problem-solvers, brand ambassadors, and trusted advisors all in one. This week is a reminder that great service is not a one-time action but a continuous commitment to excellence. Whether through empathy, patience, or innovation, customer service teams are the driving force behind long-term customer satisfaction and business success. At its core, International Customer Service Week is about appreciation. It’s about saying "thank you" to the teams that work tirelessly to ensure customers are happy and satisfied, and celebrating the positive impact they have on every organization. This year, let’s take a moment to recognize the importance of customer service in building relationships, growing businesses, and, ultimately, keeping customers at the heart of everything we do. #CustomerServiceWeek #CelebrateService #CustomerExperience #CustomerCare #ThankYouCustomers #Zionhills #CustomerSatisfaction #ServiceExcellence #CustomerFirst #ServiceMatters #SupportHeroes