I wonder what has created this response from #nurses?
I know.
It is about patients. For nurses-- it is always about the #patient.
When nurses from the nation's largest healthcare system, one that is pioneering the application of #AI in healthcare, are concerned about patient safety--- we should take notice.
Nurses are the frontlines of patient care and if they are raising concerns about AI and patient safety-- it is real.
They are raising concerns about patient-chatbot interactions that could (or are) direct a patient to a pharmacist instead of an MD or ED is it misinterprets the communicated symptoms of a heart attack as cold symptoms.
Nurses claim that AI is making their jobs harder, not easier or more effective. They provide examples in a hospital that uses AI to track a patient's bio signs that alert nurses when there is a suspected problem with the patient--- there are many false alarms that nurses are now responding to.
This is quite common in healthcare technology adoption. Technology development often does not include the end user (in this case nurses). Technology is implemented and has unintended consequences (false alarms). Technology adaptation is delayed or does not occur (nurses are stuck with the increased false alarms for years).
I believe effective, safe, ethical and unbiased application of #AI in #healthcare is becoming a possibility. But patient care, patient outcomes, and staff task and experience improvements need to be foundational as this technology is applied in healthcare.
When I look and walk around hospitals and clinics, I often see nurses performing non-nursing tasks.
Nurses are healthCARE. 👨⚕️ 👩⚕️
They can't be replaced by AI.
But if used wisely, AI can augment a nurses role and abilities in a manner to allow them to have more time with patients. That should be the goal.
Some approaches that could be tested and adopted to improve a nurses' role: Voice-to-Text Documentation, Automated Data Entry, Intelligent Summarization Tools, Predictive Text and Smart Templates, Integrated Clinical Decision Support, Mobile Health Applications..
I think KP needs to listen to their nurses concerns-- learn-- adapt--test/study ---improve. Use non-financial centered and driven metrics.
#UsingWhatWeHaveBetter
https://lnkd.in/gwQ2nBDC