Converseon reposted this
At the #meltwatersummit yesterday i was graciously invited to talk on a panel about “remaining human: authenticity in ai era” with some excellent industry colleagues. My pov is that when we talk about authenticity what we really mean is “trust.”. We trust those we believe are “authentic” but authenticity must be earned through observation. Whether ai or human interaction trust is an outcome based on observing authentic behavior: performance, transparency, consistency, validation, impact - broadly, the same things that generate trust in humans also generate trust in ai models. Delineating human from algorithm will be increasingly difficult but what will be an overriding essential and consistent need (and perhaps most important) is having the sufficient observability to engender trust in either case - which without hyperbole will be one of the most central challenges for society over the coming years. For all of us building, using and deploying ai it truly is essential to enable this level of transparent observability to assure those impacted that we deserve their trust by “getting it right.” thanks to @markarduino and everyone from Meltwater and co panelists from Social Factor, dighuman, WE Communications and NICE. excellent event
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