Are you ready for your next challenge?! 🫵 We're on the hunt for the best speakers to be on stage at CX Festival 2024 (September 5 - 7, in Ruhlsdorf close to Berlin). You want to share your CX expertise with like-minded people from the customer experience sphere? Then this is definitely the place to be!🕺 No matter if it's a brand new approach you want to share, a very specific topic you want to address with regard to CX or the spiciest facts you want to drop. We're all ears.👂 And by the way: Our CXF location is so picturesque. It offers the perfect conditions for combining education and fun. You won't forget this business event experience, I promise.🌳🌅 𝗦𝗲𝗻𝗱 𝘆𝗼𝘂𝗿 𝘀𝗽𝗲𝗮𝗸𝗲𝗿 𝗿𝗲𝗾𝘂𝗲𝘀𝘁 𝘄𝗶𝘁𝗵 𝘁𝗵𝗲 𝗹𝗶𝗻𝗸 𝗶𝗻 𝘁𝗵𝗲 𝗰𝗼𝗺𝗺𝗲𝗻𝘁𝘀. We can't wait to hopefully see you on stage very soon! Also, follow CX Fest - An adventure with the CX Community to get insights about what to expect from CXF 2024, to participate in free raffles and win awesome prizes very soon and of course to engage with the CX community. 🫶 #cxfest #event #businessevent #customerexperience #customerservice #customersupport #networking #keynote

The preparations for CX Festival are running at full speed and little by little the agenda is shaping up...🛠 Here's a glimpse into our CXF agenda 2024 and what you can roughly expect to be happening on site. Stay tuned because more details will follow very soon!🤫 #cxfest #customerexperience #event #cxcommunity #customerservice #businessevent

Live event for Contact Center & Customer Service managers: 🔥 The Hottest #CustomerExperience and #EmployeeExperience Trends Several industry experts will join Genesys to discuss the hottest topics on tap at the #EnterpriseConnect conference. #LevelUpYourContactCenter #ContactCenter #CallCenter #CX #EX #trends #trends2024 #FutureTrends

The CX Festival isn't your typical business event - it's the one we've always dreamed of! 🌐 One of the biggest goals? Creating a vibrant community where we live and learn together. It's about connection, not just giving people a stage. 💡 Business events often mean crowded halls and a sea of people trying to outdo each other. But we believe that success isn't a solo journey. 🎉 CX Festival feels more like a family gathering or a team celebration than a conventional business event. 🌱 Everyone leaves with something valuable. We can't wait for you all to experience it! #cxfest #cxcommunity #businessevent #learning #gathering #networking #customerexperience

What a day it has been! Day 4 of VLAN Asia CX Week has just wrapped up! 🙌 We had an interactive open discussion event that brought together some of the brightest minds in the industry. The insights shared were nothing short of enlightening. Here are some key takeaways from our participants: “We simply had our customer service people start as long as they had their own email accounts signed up for change. The customer email would be inserted, and then instructions on how to reply to the post email were provided. Of course, we taught them to proofread and make it nicely, sometimes less smart because too smart can be thick. This helped us reply to emails faster.” - Terrence  “AI is very, very good at helping improve efficiency and perhaps even making the company more sustainable.” - Simon Soh “What I particularly got interested in today is this different thousand AI somebody talked about guided AI for the first time. I’m interested to know what is next beyond the guided AI that quite a lot of companies are doing.” - Mohamad Syafiq Azad Marzuki We want to extend our heartfelt thanks to all the participants for joining us and making this event a success. And shout out to our expert moderators Surindren Manickam Jonathan Kiat Chung Meng Muhammad Ariff Bin Mohd Tuah Li Ling Chang for supporting our CX Week! P.S. Tomorrow is our last day! Stay tuned for more updates from us! - - - #vlancxweek #vlanasia #vlanasiaevent #cx #zendesk #digitalisation #digitaltransformation

Last call! Already in less than 24 hours, Kari Korkiakoski from Futurelab and Jaakko Männistö from Feedbackly, two of the best CX experts in Finland 🇫🇮, are sharing their tips for creating a CX strategy that stands out and beats competition. 🥇 Tervetuloa mukaan 👉 https://hubs.li/Q02cHXGp0

Do you remember the taste of finest ice cream creations?🍦 The sun rays on your skin? 🌞 The insightful CX keynotes? 🎤 The hands-on workshops that have broadened your horizons? 🎯 The sound of wakeboarders on the water? 🏄♂️ The like-minded people that have become collaborators or even friends? 🤝 We miss the way CX Fest 2023 has made us feel and how these things have contributed in shaping a CX community that is exchanging ideas, analyzing challenges and communicating potential solutions on a whole different level. But the good news is that we're repeating exactly this in 6 months time. Now is the time to sign up to our waiting list and secure yourself a 20% ticket discount. Find the link in the comments. What do you miss the most about CX Festival?💜 #event #cxfest #customerexperience #customerservice #contactcenter #festival #businessevent #networking #cx

The sun is coming out more and more often and spring seems to be just around the corner. I can't help it, but as soon as the sun comes out, I'm always reminded of CX Fest - The CX Festival in Germany and the good vibes that come with it.☀️ The great news is that our CXF team is in the middle of the planning phase for CX Festival 2024 to make sure it is going to be a blast! Hard facts about CX Fest Edition 2: 📅 5 - 7 September 2024 📍 Wake & Camp @Kiessee Ruhlsdorf, close to Berlin By the way, did you hear about the exclusive 20% ticket discount we're offering at the moment? You shouldn't miss out on that limited offer! Here's a summary of what you can expect from CX Fest 2024: 👉 Insider insights from genuine CX experts from very different industries 👉 Hands-on workshops that optimize your CX strategy 👉 A fantastic combination of educational and fun activities 👉 The opportunity to come together with like-minded people to exchange ideas, discuss strategic approaches and network in a whole different setting Want to be part of this extraordinary event? Join the waiting list and get a 𝟮𝟬% 𝐭𝐢𝐜𝐤𝐞𝐭 𝗱𝗶𝘀𝗰𝗼𝘂𝗻𝘁. (link in the comments.)🎫 #cx #customerexperience #automation #customerservice #cxfest #ai #professionals #events

Hospitality establishments always have to deal with ups and downs. 🌊 We're developing a solution to help businesses not just survive, but thrive. ☀️ Want to learn more? Stay tuned for our August product demos. Tech+Touch: Building stronger guest connections. 🤝 #hospitality #tech #Revenue #Longevity #guests1st #resilience #innovation #comingsoon

Another major event of the industry is coming up: 𝐀𝐮𝐭𝐨𝐓𝐞𝐜𝐡 𝐄𝐮𝐫𝐨𝐩𝐞 𝟐𝟎𝟐𝟑! 🚀 The upcoming AutoTech Europe 2023 is poised to be one of the significant events in the automotive technology industry. Formerly known as TU-Automotive Europe for over two decades, this event is not just a rebranding, but also a reimagining of the possibilities and potential of the industry. With the new name, AutoTech: Europe, it's clear that this gathering aims to set the stage for the future of 𝒂𝒖𝒕𝒐𝒎𝒐𝒕𝒊𝒗𝒆 𝒕𝒆𝒄𝒉𝒏𝒐𝒍𝒐𝒈𝒚 across the continent. AutoTech: Europe is more than just a gathering of industry professionals; it's a 𝒄𝒐𝒍𝒍𝒂𝒃𝒐𝒓𝒂𝒕𝒊𝒗𝒆 𝒑𝒍𝒂𝒕𝒇𝒐𝒓𝒎 designed to reshape the industry's trajectory. The primary objective is to foster innovative thinking and strategies that will ensure participants stay at the forefront of the automotive technology landscape. In addition to preserving and enhancing their current positions, the event encourages attendees to explore new avenues of innovation. What sets AutoTech: Europe apart is its unwavering commitment to 𝒌𝒏𝒐𝒘𝒍𝒆𝒅𝒈𝒆 𝒔𝒉𝒂𝒓𝒊𝒏𝒈 and 𝒍𝒆𝒂𝒓𝒏𝒊𝒏𝒈. Networking is a crucial aspect of the event, but it goes beyond simple socializing. The emphasis is on exchanging ideas, insights, and expertise, allowing attendees to gain a deeper understanding of the evolving automotive tech landscape. This year’s agenda is packed around software-defined-vehicles, new revenue models and platform topics. Participating in this prestigious event, we are proud to not only be representing Starfish, but also COVESA with regard to 𝑰𝒏-𝑽𝒆𝒉𝒊𝒄𝒍𝒆 𝑪𝒐𝒎𝒎𝒆𝒓𝒄𝒆 and 𝑰𝒏-𝑽𝒆𝒉𝒊𝒄𝒍𝒆 𝑷𝒂𝒚𝒎𝒆𝒏𝒕. We believe that our contributions to these areas are shaping the future of automotive technology. If you're planning to attend AutoTech: Europe and want to get to know us better, 𝒅𝒐𝒏'𝒕 𝒉𝒆𝒔𝒊𝒕𝒂𝒕𝒆 𝒕𝒐 𝒓𝒆𝒂𝒄𝒉 𝒐𝒖𝒕. We welcome the opportunity to connect and engage with like-minded professionals who share our passion for innovation and excellence. You can find the contact information in the comments section; we look forward to meeting you at this exciting event! 📍 Where? Berlin, Germany 📅 When? From November 15 to 16 #Fintech #automotive #ecommerce #payment