Consumer Edge’s Post

40% of True-Luxury consumers are expecting to spend more on luxury goods next year. However, the online shopping experiences of luxury brands have lower satisfaction compared to mass retail and pure online players. The ninth edition of the True-Luxury Consumer Report from Boston Consulting Group (BCG) and Altagamma highlights the elements underestimated by brands that contribute customer dissatisfaction with the digital experience. Explore the full report here.

Even powerhouse brands like Ulta Beauty aren't immune to market challenges. Despite $2.55B in net sales, Ulta's 1.2% drop in comparable sales and a 12% decline in operating income signal a need for strategic shifts. This highlights the critical role of brand agility. Brands must continuously evolve—pivoting their offerings, leveraging digital transformation, and focusing on customer loyalty to maintain relevance. As Ulta faces increasing pressure, how it adapts will influence not just its financial outlook but also its ability to sustain strong emotional connections with its customers, a core element of brand strength. #BrandStrategy #BrandAgility

In conversation with a leading #beauty #retail leader this week: Retail Media online is becoming a major revenue stream for us already accounting to 20% of our online revenue. -> Is this the start of retailers sharing their audiences with brands (and possibly other retailers too) more broadly? Revieve #beautytech #ecommerce

💡 Insights fresh from our 𝐂𝐨𝐧𝐬𝐮𝐦𝐞𝐫 𝐁𝐞𝐡𝐚𝐯𝐢𝐨𝐫 𝐑𝐞𝐩𝐨𝐫𝐭 at Raydiant! Explore the evolving retail landscape, loyalty drivers, and the key to irresistible in-store experiences. 🚀 Keen to glimpse into the future of retail? Check it out below! 👇🛍️ #RetailExploration #InnovationInRetail #FutureTrends

Section IV.M.2.b.xxxviii: ULTA Beauty Incorporated (ULTA) Trend Following Analysis of ULTA Beauty Inc. Stock Abstract This analysis delves into the trend following strategies applied to ULTA Beauty Inc. (ULTA), a leading specialty beauty retailer in the United States. With a market cap hovering around $17 billion and a significant presence through its stores, online platforms, and mobile applications, ULTA offers a diverse range of beauty products, positioning it as a key player in the consumer cyclical sector. Our examination focuses on ULTA's stock performance through the lens of trend following, assessing how moving averages, breakout strategies, and momentum indicators could have been utilized to navigate its volatile stock price, which saw a significant drop following a disappointing earnings report in Q2 2024 but also experienced a surge due to investment from Berkshire Hathaway. We explore ULTA's financial health, growth metrics, and market sentiment, alongside its strategic decisions like stock buybacks, to evaluate the effectiveness of trend following in capturing gains and mitigating risks associated with this high-beta stock. This abstract encapsulates an overview of ULTA's stock dynamics, setting the stage for a detailed trend following case study. https://lnkd.in/gETnQjCd

🎉 Exciting News from Raydiant! 🎉 We're thrilled to share the findings from our 5th Annual State of Consumer Behavior Report. 📊 This year, we've delved deeper into the evolving preferences of U.S. shoppers, uncovering valuable insights that continue to shape the future of retail. Key Highlights: 🛍️ 49% of consumers prefer the tangible experiences of in-store shopping, while 51% enjoy the convenience of shopping online. 🔑 85% of shoppers say in-store experiences are crucial, with 92% likely to return after a positive encounter. 🗣️ 86% would share their negative experiences, underscoring the impact of customer service. 💡 Exclusive discounts and unique in-store experiences are top drivers for physical store visits. The retail landscape is ever-changing, but one thing remains clear: the lasting appeal of meaningful in-store experiences. As we celebrate five years of consumer insights, we're reminded of the resilience and adaptability of both retailers and consumers alike. Check out the full report for more insights and strategies to elevate your in-store experiences in 2024 and beyond! https://lnkd.in/gtm4Drs5 #Raydiant #ConsumerBehavior #RetailTrends #InStoreExperience #RetailInnovation

Our community is always at the center of any decision that we make as a brand✨ While many of us enjoy the experience of physical shopping, the rise in online shopping since the Covid-19 pandemic is undeniable. Many brands have transitioned to the digital space, and some now exclusively run online. As an FMCG brand, we are embracing this digital wave to connect directly with our community. Our commitment to the business-to-consumer experience helps us better understand our end users to meet their expectations. These unfiltered invaliable insights that we acquire from our D2C channel empower us to constently enhance both our products and experience! #cosmaline #FMCG

🌟 Unlocking the Secrets of Consumer Loyalty in Retail 🌟 In the bustling aisles of retail, one element remains a steadfast goal for brands: cultivating deep and lasting consumer loyalty. It's the golden ticket that transforms one-time buyers into lifelong brand advocates. 🛒✨But what's the secret sauce to achieving this? It's not just about transactions; it's about building relationships. The art of loyalty lies in understanding and resonating with your customers at a deeper level. It's about offering personalized experiences that make them feel valued and heard. Consider this: A customer who feels connected to your brand is more likely to return, spend more, and even become a vocal champion of your products or services. That's the power of loyalty! As retailers, let's ask yourselfs: Are you just selling products, or are you creating lasting connections? Let's dive into the world of consumer loyalty and explore how we can turn every purchase into the beginning of a long-term relationship. 💬🤝 Share your thoughts or strategies on building consumer loyalty in the comments below. Let's learn and grow together in this ever-evolving retail landscape! #RetailInnovation #CustomerLoyalty #BrandAdvocacy #RetailStrategy #PersonalizedExperience

That membership/subscription report that I haven't stopped talking about over the last two months is officially live. While it's of course a lot of data on memberships, the takeaways, recommendations and insights are applicable to all of retail. Let us know your thoughts, please, as I've now become way more passionate about this topic than I could have anticipated 😅 #memberships #subscriptions #retailstrategy

Here is another article! This time it is in the latest issue of the MECS+R 2024 Directory where I discuss the shifting dynamics of direct-to-consumer (DTC) trends in the retail industry. The closure of iconic department stores, along with recent announcements of additional store closures in the industry, highlight the evolving retail landscape. Even purely digital entities have been affected. In this article, I explore how luxury brands are successfully adapting to these changes by utilizing both their physical stores and strong online presence to create lasting personal connections with customers. The article highlights how DTC brands are opening pop-up stores and dedicated spaces within existing retail locations to engage with their audience in innovative and meaningful ways. The article underscores the strategic use of social media channels by brands to foster emotional connections with their consumers, highlighting the agility and willingness to experiment that are essential for success in today's fast-paced retail environment. Read the full article to explore how direct-to-consumer trends are reshaping the future of retail. #DTC #DirectToConsumer #DepartmentStores #RetailTrends #LuxuryBrands #LuxuryRetail #RetailInnovation #MECSR2024Directory https://lnkd.in/dE4pjA6p https://lnkd.in/dV6RpmsN