Coca-Cola Beverages Florida’s Post

Measurement and evaluation create awareness, driving improvement. Through measurement, we gain the clarity needed to refine strategies, fostering a continuous cycle of enhancement and refinement.

Customer feedback is the best way to gauge a company’s success! “The Driver was awesome yesterday. He helped with the loading, suggested some additional items to be added for protection and was very helpful. The reason why I chose Old Dominion.” This feedback came from a first time user of our Security Divider System. They utilize our standard LTL on a regular basis but they had a unique situation that needed extra attention so they contacted us. For this shipment, it was high dollar equipment that could not be crated or palletized so they didn’t want it handled within an LTL system and a full truckload wasn’t cost effective. I suggested our Security Divider System so that it would only be handled at pick up and not again until delivery but they would only pay for the space they consume in the trailer. Our customer service team made sure to provide an accurate quote in a timely manner. Our dispatcher made sure to thoroughly prep the driver on the situation prior to arriving on site. The driver, in typical OD fashion, went above and beyond to ensure things went smoothly at loading. This level of service wouldn’t be possible without every layer of our team which is why I can confidently suggest this service to our shippers. I know the team is going to come through on our promises. #BestInTheGame

As we approach the holiday season, this is one of the best reminders of why we do what we do. This sweet customer gave me this note on her way out and made my day! It really affirms that helping customers isn’t just about customer service, but more about human kindness. #ginghampride #ginghamnation #bathandbodyworks #retailcareers #retailmanagement #q4 #bayarea

The Customer is Always Right Stew Leonard's is a very successful chain of seven supermarkets in Connecticut, New York, and New Jersey. Stew Leonard's legion of loyal shoppers is largely due to the stores' passionate approach to customer service: Rule #1 - "The Customer is Always Right"; Rule #2 - If the Customer is Ever Wrong, Re-Read Rule #1." It's etched in stone as you enter the store. Do you agree? https://lnkd.in/eit-JtKD #StewardLeonard's #customerloyalty

A nice bit of feedback. Our average OTIF is around 90%; our service is industry leading. It might not seem that high, but it includes R&D projects and new products which can be surprisingly tricky to get right until the rubber compound is finalised. If you have a tricky rubber product, like a high friction track pad, a technical seal, or a new vibration or shock control requirement, and need a partner to help you get it right, drop us a line. We do the volume manufacture, but we love R&D. #alittlemoreeffort

👏 We have been getting such positive responses from our delivery drivers lately, here's just one of them! 🌟Thank you for the 5-star review, David Perry! We will pass your compliments over to the team! #Lathams #5Star #5StarReview #Review #Service #Customer #CustomerService #TrustPilot #CustomerExperience #CustomerFeedback #CustomerReview #CustomerSatisfaction

🌟 Exciting News Alert! 🌟 I'm thrilled to share that our store has achieved a perfect score of 100% on our recent secret shop evaluation! 🎉 This accomplishment wouldn't have been possible without the incredible dedication and commitment of our team. At Store 963, we believe in putting our customers at the heart of everything we do. This achievement reaffirms our unwavering commitment to delivering exceptional service and creating memorable experiences for each and every person who walks through our doors. But achieving excellence isn't just about hitting targets—it's about fostering a culture of genuine care and empathy. That's why we've invested in training and retraining our team to prioritize customer satisfaction above all else. We've empowered every member of our staff to be true "people persons," understanding that building authentic connections is the cornerstone of our success. It's also crucial to recognize that a team is only as strong as its weakest link. That's why we're uncompromising when it comes to ensuring that every member of our team shares our passion for serving others. We believe in surrounding ourselves with individuals who genuinely care about people, because when our team is aligned with our values, there's no limit to what we can achieve together. Thank you to our amazing team for their hard work and dedication, and to our loyal customers for inspiring us to continually raise the bar. Here's to many more successes ahead as we continue our journey of putting people first! #CustomerExperience #Teamwork #PeopleFirst SB : Javien Smith told you we were up next 😎

🌟 Celebrating Customer Appreciation! 🌟 I am thrilled to share some heartwarming feedback I recently received from my amazing customers! 🚀 🙌 Gratitude to My Valued Customers: A big shoutout to my fantastic customers! Your positive reviews inspire me to continue striving for excellence. Your satisfaction is my top priority, and I am overjoyed to be a part of your journey. Highlights from Recent Reviews: 🌟 🌟 🌟 🌟 🌟 "A very welcoming dealership. We were seen by Chloe and George and both did their best to satisfy all our needs. They were very knowledgeable about the different models. Would I buy another vehicle at FRF? Yes, certainly." 🌟 🌟 🌟 🌟 🌟 "While my car was in for a service, I was approached by a member of the sales team to discuss the possible financing of a new car. George was helpful, answered my questions and came up with a plan that was financially viable. Having discussed it with the family, we decided to proceed. While waiting for the car, George kept us informed of the progress of manufacture (a car built specially for me :-) ). Overall, the transaction was smooth and trouble free." 🙏 Thank you for being part of our journey! Your trust and support mean the world to us. Here's to more success stories together! 🥂 #CustomerAppreciation #PositiveReviews #Grateful

72% of claims result in a reorder — and we cover the cost. Mistakes happen. But that's why we're here — to quickly and seamlessly turn those issues into reorders and improve customer loyalty. We cover twice the claim causes compared to our competitors, ensuring that your shipments are not only protected but also backed by comprehensive support. Experience shipping with confidence with Onward 🚀

Anyone who knows me is probably aware that good old fashioned customer service and providing the right solutions for the client is the most important thing to me. I was so pleased to receive these from a lovely customer today who appreciated my hard work and attention to detail with his campaign #localiq #salesteamoftheyear #digitalmarketing #socialmedia