I turned 50 yesterday. As I enter the middle-third of my life, with a birthday that conveniently closely mirrors the turn of a new year, here are some 'resolutions':
* I will continue the quackery of offering that patients text me with healthcare questions, using regular SMS, and I will continue to help them.
* I will continue the crazy model of trusting that most patients are smart, reliable and respectful and let that be my starting point for every healthcare interaction.
* I will continue to trumpet the message to other healthcare providers (and health systems) that they, too, provide SMS access for patients and offer that HIPAA does not preclude providing this type of awesome healthcare access that patients almost universally love (and will consent to).
* I will continue to follow up with all my patients with questions like, "Did you fill your prescription?" and "Good morning! How are you doing today?"
* I will continue to practice 'beneath' my license, because my opinion is that the value of the accountability that comes with this continuity far outweighs cutting an already-complex patient care experience into lots of little pieces.
* I will continue to prioritize being able to provide my services across the socioeconomic spectrum, to the best of my human ability, so I can say with confidence that my patient base is concierge-for-all.
* I will continue to root for the Miami Dolphins, as heartbreaking as it may be.
* I will continue to support by daughter's baking aspirations (see how there is a '50' made out of marshmallows?)
Cool.
BFineMD
#healthcare #healthcareaccess #equity #saas #sms
#miamidolphins #daughter #healthtech #humanresources
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1moI would love to work with cohere working in a healthcare home health agency and we use the web site every day all day and the reps we speak with are so nice and polite and makes me want to be part of that team