🔑 Access this complimentary Gartner® report "Innovation Insight: Generative AI Chatbot to Improve CX and Agent Productivity" now! According to Gartner®, "by 2026, 50% of customer service and support organizations will implement GenAI-driven virtual assistants for agent assistance/customer-facing tasks." To stay ahead, customer service leaders must leverage Generative AI to enhance their Conversational AI platforms. Download the report today 📥: https://hubs.la/Q02GyS3p0 P.S. This report is available for a limited time, so don't miss out! ⏳ #AI #GenerativeAI #CustomerService #Innovation #Gartner #ConversationalAI #CX
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Exciting times ahead at #EnterpriseConnect as we unveil our CX Track sessions, focused on enhancing customer experiences through the power of AI. 1️⃣ Job Shifting: Where and How AI is Eliminating and Adding CX Positions: https://lnkd.in/et6SKxCW Explore the dynamic changes AI is bringing to customer service roles. 2️⃣ Medtronic Case Study: Use of Conversational and Generative AI in Enterprise Omni-Channel Contact Services: https://lnkd.in/eX4N4kxS Discover how leading organizations are leveraging AI to transform customer interactions. 3️⃣ They’re Heeeere – Generative AI Self-Service Applications…Are You Ready?: https://lnkd.in/efUahpKM Insights into the rise of Generative AI in self-service applications. These sessions are a must for anyone looking to revolutionize their CX strategies. Explore the sessions in more detail and secure your spot today: https://lnkd.in/eggXJxXX #artitfialintelligence #ai #machinelearning #innovation #generativeai #conversationalai #conversationalintelligence #cx #technology #GenAI
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Exciting times ahead at #EnterpriseConnect as we unveil our CX Track sessions, focused on enhancing customer experiences through the power of AI. 1️⃣ Job Shifting: Where and How AI is Eliminating and Adding CX Positions: https://lnkd.in/et6SKxCW Explore the dynamic changes AI is bringing to customer service roles. 2️⃣ Medtronic Case Study: Use of Conversational and Generative AI in Enterprise Omni-Channel Contact Services: https://lnkd.in/eX4N4kxS Discover how leading organizations are leveraging AI to transform customer interactions. 3️⃣ They’re Heeeere – Generative AI Self-Service Applications…Are You Ready?: https://lnkd.in/efUahpKM Insights into the rise of Generative AI in self-service applications. These sessions are a must for anyone looking to revolutionize their CX strategies. Explore the sessions in more detail and secure your spot today: https://lnkd.in/eggXJxXX #artitfialintelligence #ai #machinelearning #innovation #generativeai #conversationalai #conversationalintelligence #cx #technology #GenAI
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Monday Digest : AI in Contact Centres: Enhancing Human Interaction with Technology THERE’S no question that artificial intelligence (AI) is having a moment. While AI has the potential to transform every industry – and in some cases, is already doing so – the contact centre is no different. In fact, Gartner predicts that 80% of customer service departments will be utilising AI to elevate agent productivity and the customer experience (CX) by 2025. Read the complete article here : https://lnkd.in/gdWDCpCx #AIinContactCentres #CustomerService #CX #AgentProductivity #AIIntegration #SentimentAnalysis #DataDriven #SpeechAnalytics #IntelligentAssistant #EthicalAI #AITrends #FutureOfCustomerService #AIandHumans #AIinBusiness #DigitalTransformation
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Bowler turned Business Development Representative at Genesys | Driving AI-Enhanced Customer Experience Solutions | Passionate About Transforming CX Through Innovation
Did you know that Genesys has been recognized as a Leader in the IDC MarketScape: Worldwide General Purpose Conversational AI Software 2023 Vendor Assessment report? See why we're a trusted partner for companies looking to use #AI to create personalized, differentiated customer and employee experiences.
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Did you know that Genesys has been recognized as a Leader in the IDC MarketScape: Worldwide General Purpose Conversational AI Software 2023 Vendor Assessment report? See why we're a trusted partner for companies looking to use #AI to create personalized, differentiated customer and employee experiences.
Genesys named a Leader in IDC MarketScape: Worldwide Conversational AI Software 2023 Vendor Assessment
genesys.com
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Genesys - Helping Enterprises orchestrate the best possible experiences for their customers through class leading Cloud Omni-Channel CX Solutions.
Did you know that Genesys has been recognized as a Leader in the @IDC Marketspace: Worldwide General Purpose Conversational AI Software 2023 Vendor Assessment report? See why we're a trusted partner for companies looking to use #AI to create personalized, differentiated customer and employee experiences. #AI
Genesys named a Leader in IDC MarketScape: Worldwide Conversational AI Software 2023 Vendor Assessment
genesys.com
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🚀 Why Companies Are Adopting AI Chatbots 🚀 AI chatbots are becoming essential for businesses in today's fast-paced digital world. Here are three compelling reasons why: 1. 24/7 Customer Support: Ensure your customers get instant responses anytime, boosting satisfaction and freeing up time. 2. Cost Efficiency: Save operational costs by handling thousands of inquiries simultaneously without extra expenses. 3. Personalised Interactions: Deliver customised experiences based on customer behavior and preferences, fostering stronger relationships and increasing repeat business. AI chatbots will set your businesses apart from the competition. It's not just a trend; it's the future! 🌟 Book Your Demo: https://lnkd.in/d2TDBgim #AI #Chatbots #CustomerService #BusinessGrowth #Innovation
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Did you know that Genesys has been recognized as a Leader in the IDC MarketScape: Worldwide General Purpose Conversational AI Software 2023 Vendor Assessment report? See why we're a trusted partner for companies looking to use #AI to create personalized, differentiated customer and employee experiences.
Genesys named a Leader in IDC MarketScape: Worldwide Conversational AI Software 2023 Vendor Assessment
genesys.com
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Digital Transformation * Customer Experience * Experience-as-a-Service * Account Executive, Enterprise Sales at Genesys
Did you know that Genesys has been recognized as a Leader in the IDC MarketScape: Worldwide General Purpose Conversational AI Software 2023 Vendor Assessment report? See why we're a trusted partner for companies looking to use #AI to create personalized, differentiated customer and employee experiences.
Genesys named a Leader in IDC MarketScape: Worldwide Conversational AI Software 2023 Vendor Assessment
genesys.com
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Did you know that Genesys has been recognized as a Leader in the IDC MarketScape: Worldwide General Purpose Conversational AI Software 2023 Vendor Assessment report? See why we're a trusted partner for companies looking to use #AI to create personalized, differentiated customer and employee experiences.
Genesys named a Leader in IDC MarketScape: Worldwide Conversational AI Software 2023 Vendor Assessment
genesys.com
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