Clarkston Consulting reposted this
To deliver the outcomes that customers expect, #retailers must connect #customerservice to their value chain. It’s no longer an activity that can be confined to a department – modern servicing requires you to activate the entire enterprise to deliver your brand promise and secure customer loyalty and revenue. Continue reading here. https://lnkd.in/eQZTQ9UN #SAPServiceCloud #SAPSolution #CustomerLifetimeValue