Clarissa Winata’s Post

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Manager of Programmes and Membership at UK-ASEAN Business Council (UKABC)

Advisory driven relationships & Personalisation on Digital Agility. Recently, I was inspired to read Sage ‘s findings on #DigitalAgility ⭐️- ‘SMBs demand for digital advisory services fuels IT channel growth’⭐️ Emphasising on personalised solutions and value-added services is revolutionising how SMBs achieve success. Data shows👩💻📈: 73% of IT resellers believe SMBs commit to investment in digital agility as a high priority. Findings: 1. Currently, there is an ongoing shift from traditional sales to strategic, advisory driven relationships. Done to enhance the digital agility of SMBs. 2. Digital agility are believed to drive business growth (29%), enhance competitiveness (24%), and increase efficiency (23%). Being digitally agile means to have the responsiveness towards market shifts, the evolving customer demands, and be competitive with technological breakthroughs. 💡 So now, Channel leaders are moving to advisory roles to use technology and data analytics for personalised solutions (58%), build stronger customer relationship (55%), and offer unique services for changing customer demands (52%). ⭐️This underscores the industry’s focus on innovation & customer-centric strategies. ⭐️ 3. AI as Critical Technologies🤖: 58% channel leaders view AI & automated services as crucial to fostering digital agility. Followed by cyber security solutions and cloud/ SaaS applications. 💡Focusing on these areas can enhance SMB efficiency, security, and scalability. Still…💭 44% channel companies face resistance from SMB customers who overlooked the value in advisory services & 36% struggle with a lack of employees with the right skills. Suggestions drawn: 📝⭐️ 💡To compete is to be digitally agile. Thus, collaboration between IT & SMBs become increasingly important in harnessing new technologies and enhance resilience against market changes. ————————————————————————————————— Read the full report: http://1sa.ge/WEWk50SruAF ⭐️ #DigitallyAgile #DigitalAgility #ITChannel #Innovation #SMBGrowth

  • Digital agility 
as a high priority. 

‘The new Currency for SMBs’

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