Central Pacific Bank’s Post

My Medallia FAQ of the month: What are some ways we can create a game plan to increase our response rate? Confirm email addresses, so the survey actually gets sent to the customer. If customers mention that they never receive our survey, ensure they check their junk/spam mailbox as sometimes they can “land” there. Opting out is a customer choice, not yours. 🤭 If customers opt out, they never get a survey again, but that also means you won’t reap the benefit of those great scores as well as the not-so-great ones. Give the customer reason to talk about you on the survey; write thank you notes on receipts, give mobile banking tips as you see customers on their cell phones; basically, give them something extra that they didn’t ask for, and they will want to talk about you and their experience on the survey, and to everyone!

📱🚨 Account alerts are a simple way to stay on top of your bank account activity! Receive a text, email, or app notification for a wide-range of alerts including when your balance is low, a deposit is received, or when someone has accessed your online banking account. Get started today with real time alerts: https://lnkd.in/e8xKSBQP. #fraudfriday #accountalerts #fraudprevention

Start your financial journey in 2024 on the right foot with the VIVA First mobile banking app! Get ready for a year of financial success. Your goals, our guidance. 🙌 Banking Services and The Viva First® Debit Card provided by Spur Security Bank, Member FDIC. #onlinebanking #mobilebanking #betterbanking #bankinglife

At times, you may find yourself in a situation where you don’t have enough available balance in your checking account to cover recent transactions. Introducing DoubleCheck, a new service that notifies you of insufficient funds before your payment is declined, or your check is returned, while there’s still time to take action to protect your critical payments. It's easy. You’ll be notified via text or email. Click the link and review transactions and adjust what will happen to items that are scheduled to be declined or returned in Digital Banking. Learn more: https://lnkd.in/emjHe_Su #nextgenerationbanking

Stay top-of-the-digital-wallet with your cardholders ! Elevate your mobile banking experience with G+D's Token Cockpit. 🌎 📱 💻 💳 🔐 consumer preference Do you have a design in mind for your cardholders ? G+D will provide the complete solution giving you and immediate advantage over the competition ! There is no better time than now, let's connect. Check out the video 👇

The humble debit card has long been a mainstay of the community banking and neobank experience. But by shaking up your debit strategy, you could soon win over a new generation of customers. Find out how: http://spr.ly/60485udD0

Ready to experience banking that truly puts you first? Viva First mobile banking app is here to make your financial journey seamless and stress-free. Get started today! 💳 Banking Services and The Viva First® Debit Card provided by Spur Security Bank, Member FDIC. #safebanking #mobilebanking #moneymanagement

Avoid stress this weekend and start your weekend off right by downloading our app for a seamless and convenient banking experience. TGIF!🤩 #Goldmanmfb #digitalbanking #growyourwealth #tgif

One way to keep your credit score high is by ensuring your credit cards don't become inactive. Dormant accounts are at risk of being closed by the lender, which can reduce your average credit age and lower your credit score. So be sure to use each of your credit cards at least once every few months. Get more tips like this by signing up for Credit Sense within digital banking. https://bit.ly/3V1mvGz

ASB makes banking easy for you! You can easily track your account balances and get instant alerts right from your mobile device. Just text 'BAL' for your current balances, 'LAST' for your recent five transactions, or 'TRANS' for transferring funds to 454545. To enroll in Text Message Banking, log in to Online Banking from a computer and click Additional Services > Alerts and Notifications! #MobileBanking #TextBanking #IBankASB #Text