🌟 MEET THE GURUS 🌟 Say hello to Brian Gagnon, Senior Manager of Credit and Collections! 🚙 Brian leads a dynamic team of finance professionals in the US and UK, dedicated to assisting our dealer-customers with billing inquiries and driving continuous improvement in our billing and payment process ❤️ Brian joined CG in 2017, just after his daughter was born. He's been especially grateful for the flexibility he's had to be part of special moments and milestones in her life during his 7 years as a Guru 🗺️ Brian has traveled all over the world—from Vietnam to Peru to Spain. He's learned to travel light, get immersed through local cuisine, and plan ahead to ensure he doesn't miss the must-see attractions #GreatToBeAGuru #MeetTheGurus
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Are you a rising hero in finance?🦸♀️ At the #DFFawards, you have 3 chances to snatch up this award - whether you represent an SME, an enterprise, or an international entity. Check out what the #judges will be on the lookout for in our rising hero category below! #risinghero #accountingandfinance
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Where loyalty program economics meet Hollywood it seems the perceived value of loyalty programs is alive and well. Or at least for Robert DeNiro. Cutting to the chase a 4.3 cent value placed on Delta miles in legal proceedings points to the magic of airline loyalty programs that is very challenging to replicate in other sectors. There is science to calculating cost per point, but value per point is more of an art form. The gap between these two metrics is where the magic dust of loyalty programs’ effectiveness is spread. To find out more about loyalty program finances and how to model them please do contact us. #nextgenloyalty #FFP #loyaltyprograms #urbanleopardventures
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This week, stay focused and find your way through 💡 #monday #morningmotivation #motivationalmonday #quote #inspiration #financialfreedom #accountant #melbourneaccountant #PCRaccounting #quoteoftheday
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Your financial drill sergeant Sanna here! 💪 Tired of running in circles with your finances? Want to turn the tables and start winning? It's time to stop settling and start demanding more. At BCT Tax Center, we don't just offer tax services - we offer victories. Victories in the form of a $200 restaurant voucher just for booking an appointment, and free vacations to over 127 destinations worldwide (valued at $1500). 🌍 We're not just number crunchers, we're your financial allies. We make bold claims because we deliver bold results. Don't believe us? Book an appointment and see for yourself. Ready to join the winning side? The time is now. Act fast, rewards await! 🚀 #BCTTaxCenter #YourSuccessOurMission #FinancialFreedom #TaxSolutions #WealthBuilding #FinancialSuccess #BCTTaxCenter #MoneyMatters #FinanceUSA #TaxHelp #PersonalFinance
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🌟 Elevate your celebrations with our enhanced eCheck payment processing system, ensuring every transaction is as smooth as the holiday carols. Let the festivities begin, and may your business shine bright this joyful season! 🎄✨ #BusinessFestival #PaymentCelebrations #PaymentPerfection #christmaseve #happychristmas #echeckpaymentprocessing
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Waivers can be a great alternative to a deposit. Many guests find deposit requirements off putting. They worry about surprise charges and the possibility of not getting their deposit back. This can create booking friction and deter potential guests. Our guide walks you through the difference between waivers and deposits, the advantages, disadvantages and how to get started. Find out more at www.waive-it.com
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A Huge Shoutout to William Sheng and the Clements Team! 📣 We're so grateful for this fantastic review from a valued client, a Foreign Service Officer who has relied on Clements for a remarkable 2️⃣ 4️⃣ years! William's dedication to solving problems and going the extra mile is a true testament to Clements' commitment to client satisfaction. We're incredibly grateful for his hard work and the trust our clients place in us. Do you have a similar story about a Clements employee who went above and beyond? Share it in the comments! 👇 #ForeignService #internationalinsurance #ClementsWorldwide #MissionsAbroad #overseas #customerservice
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In both my professional and personal life, I highly value honesty and fair play. That's why the post I'm sharing resonated deeply with me, and I'm grateful for individuals unafraid to address critical issues within the private aviation industry, even when they're controvesial. First and foremost, I want to thank Mark Green initiating this discussion. We must engage in an open dialogue about challenges and unprofessional practices among some (not all!) operators in the private aviation sector. Throughout my career, I've worked across various facets of the private aviation industry, including nearly 8 years with a leading European operator, serving as an assistant to the owner of a private jet fleet, and now running MoccaJet, a boutique broker company. These experiences have given me a profound understanding of this industry. I've witnessed changes over the past 18 years, and I recognize the demands, the need for trust, and the collaborative effort required for safe and successful flight bookings. Regardless of the company's size, we should all be treated equitably. The standards we're all expected to uphold are exceptionally high, and because our business thrives on trust and recommendations, delivering top-notch customer care is non-negotiable. Regrettably, there are significant issues with some operators, even when flights are booked correctly. Contracts often favor operators, leading to cost changes and unjust burdens on passengers. One-sided contract terms sometimes allow operators to cancel flights, leaving brokers to find alternatives. Unexpected situations and human errors often result in unforeseen costs for brokers or end customers. Throughout the years, I've seen unfair treatment, and I believe that only by voicing industry challenges can we drive positive change. Let's continue this discussion, share our experiences, and promote fairness, transparency, and professionalism in the private aviation sector. I believe that only through open conversation can we reach the level of equality, partnership, and teamwork that will not only benefit our businesses but, first and foremost, our customers. #privateaviation #fairplay #industryethics #transparency #aviationindustry #jetcharter #charterbroker #privatejet
So it’s been a little while since I’ve had a rant, but I just wanted to highlight what might be considered as slightly controversial, but certainly something that myself as a broker and other brokers have noticed creeping into our business. When we, as a broker, book a flight with an operator, we are immediately asked for a proof of payment, even if the flight is someway ahead, which is normal practice and reasonable. As the day draws closer to the departure date, we naturally pay… of course we pay our operators within their terms of business. Not even to mention that we are expected, and do, quickly settle invoices for post flight reconciliations – deicing, extension fees, extra catering costs, and alike. Put the shoe on the other foot when we are due a refund from an operator, perhaps, in the instance of a prepayment of a flight that goes mechanical on the day, or another reason that the operator is unable to perform the flight, we naturally agree to return the money to us. In so many cases though, we are seeing that the money is not returned to us promptly, in fact, in the last few months, we have had to wait for up to 8 weeks for those funds before they arrive… We are told that “management have to approve it”, or “can we hold it on account for your next flight”, or “you need to be set up as a new supplier”, or some other reason that is unfathomable to me as a business who pays people on time, regardless if it is the first time we have paid, or 1000th time we have paid them. There have also been three instances in the last 12 months at Volanteus; with our friend, Pedro from WorldJets, JetKontor and Africa Avisol, who have gone into administration or have some serious financial issues and can’t repay our refund. I appreciate that there are some unscrupulous brokers out there, but can anyone tell me the last time Broker went bankrupt ? We are expected to pay pre-flight in most instances, therefore negating the risk of credit issues to the operator. However, the risk of bankruptcy is far less for a broker than it is for an operator according to the statistics that I have through my years in this industry. If operators are delaying payments to brokers, then, it makes me think that they might have some financial troubles… Surely, what is good for one, is good for the other… If we must pay what is owed as soon as it becomes due, then why an earth should this be different for an operator? We obviously do not want to fall out with the operator, however, what else is someone to do if you are owed a significant sum of money for a long time?
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Let’s start the week strong! 🔥 #monday #morningmotivation #motivationalmonday #quote #inspiration #financialfreedom #accountant #melbourneaccountant #PCRaccounting #quoteoftheday
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