Let's talk about the 3 core pillars of ARMi certification (Airline Retailing Maturity Index):
1. Capabilities Verification
2. Partnerships Deployment
3. Value Capture Compass
Having identified the 3 pillars, the transition to true retailing with richer customer engagement and dynamic offer creation, is more than ever, a top priority for airlines. Airlines are compelled to fast-track and prioritize their retail transformation and the digital innovation that is required to make this a reality.
Transforming an airline's retail maturity requires a strong business case, it also requires revisiting the contracts with partners, travel agents & system providers. This also means that there is a need to re-engineer the processes related to offers & order management, the scope could vary from airline to airline.
Transitioning to XML based protocols requires an effective testing approach for each use case.
If your airline is facing challenges in achieving these, then it is time you got in touch with us on [email protected] and our team of experts will help in speeding up turnaround times for each of the milestones in achieving the required retail excellence that your airline aspires to achieve.
#airlines #airlineindustry #ndc #airlineretailing #globaldistributionsystems #gds #oneorder #fareintelligence
CTO and Head of BD at SumUp NA. Operator Stack Fund.
1moGreat work by the team over at Cardless!!!Operator Stack Fund and Ecotone Fund are proud to be supporting these guys on their journey!