tomwatkin.com’s Post

I've been curious about the intersection of steward leadership and purpose-driven business growth for a while now. In my latest article, I delve into the powerful connection between these two concepts, unveiling three crucial lessons that every steward leader should learn from purposeful business development. -Lesson 1: Building Sustainable Relationships Discover how steward leaders foster lasting partnerships beyond closing deals, driving impactful connections with stakeholders, employees, customers, investors, and the community. -Lesson 2: Adaptation and Innovation Explore how business development empowers steward leaders to navigate industry shifts, embrace change, and cultivate innovation essential for organizational survival. -Lesson 3: Creating Positive Impact Learn how steward leaders leverage business development to drive meaningful change, aligning growth strategies with values for a more sustainable, socially responsible future. Ready to elevate your steward leadership game? Click the link below to dive into these essential lessons and unlock the path to sustainable leadership! https://lnkd.in/gwmWracA #StewardLeadership #BusinessDevelopment #PurposeDrivenLeadership #SustainableGrowth #LeadershipLessons

🥋My recent journey into Brazilian Jiu Jitsu has unveiled unexpected parallels between the sport and the world of business development. Here are three key lessons from Jiu Jitsu that resonate deeply with achieving success in the corporate arena: Lesson 1: Adaptability is key. Just as in the mats, in the business world, being agile and adaptable to changing landscapes is crucial. Listen to market shifts, customer feedback, and pivot when necessary to stay relevant. Lesson 2: Resilience matters. Facing setbacks in Jiu Jitsu mirrors the challenges in business. Embrace failures as opportunities to learn and grow stronger. Every defeat is a chance to refine strategies. Lesson 3: Strategy and precision are power. Jiu Jitsu's emphasis on technique over brute force aligns with the need for meticulous planning in business. Clear roadmaps and precise execution set the stage for sustainable success. While I'm still honing these principles in my Jiu Jitsu journey, I've successfully applied them to drive strategic growth in various companies. Embrace these lessons, whether you're stepping onto the mats or into the boardroom, and pave your way to victory. I go into more detail in my latest blog post: https://lnkd.in/g-zMvkhU I'd love for you to check it out. What leadership lessons have you learned from the world of sport? #BusinessDevelopment #JiuJitsuLessons #SuccessStrategies

Mine the Gold you already Have ⛏️ While acquiring new customers is pivotal, nurturing and retaining existing ones is equally—if not more—important. Remember, there's gold in the relationships you've already built! Customer retention isn't solely about stabilizing revenue; it's also a gateway to organic growth through word-of-mouth referrals. Proactive strategies to retain customers can be transformative to your business. Here are three impactful methods: 1️⃣ Nurture Your Customers Building enduring relationships lies at the heart of successful retention strategies. When customers feel valued and appreciated, loyalty thrives. Engage purposefully, personalize communications, and provide exceptional service. Face-to-face interactions create lasting impressions. 2️⃣ Regular Feedback Understanding customer needs is paramount. Regular feedback, whether through surveys or social media monitoring, is a powerful tool. Act on feedback promptly, demonstrating commitment to improvement. 3️⃣ Consistent Delivery Consistency breeds trust. Maintain quality, ensure timely service, and communicate transparently about any changes. Consistency reinforces reliability. Proactively retaining customers demands a multi-pronged approach. By nurturing relationships, seeking regular feedback, and delivering consistently, we foster loyalty, reduce churn, and pave the way for long-term success. Remember, happy customers aren't just buyers—they're advocates propelling positive word-of-mouth growth. I go into more detail in my latest blog post. I'd love for you to check it out: https://lnkd.in/gMjd6W8N How do you ensure your customers stay delighted? Share your insights below. #businessdevelopment #customer #customersatisfaction #leadership

Ever faced a chat that hit a dead end? You're not alone. Effective customer conversations are key to building strong relationships, but sometimes they fizzle out. In my latest blog post, we delve into two critical aspects: asking for feedback and having a rough plan. Plus, I've got some killer tips to keep the conversation flowing seamlessly. Here's a brief summary: 🔍 Asking for Feedback: -Be specific: Targeted questions yield actionable insights. -Active listening: Dive deep into their feedback with genuine interest. -Appreciate feedback: Positive or negative, it's all valuable. Express gratitude for their thoughts. 📝 Having a Rough Plan: -Current issues: Understand their challenges for empathetic problem-solving. -Upcoming projects: Align your offerings with their future plans. -Cross-selling opportunities: Identify beneficial additions without being pushy. 💬 Tips to Keep it Flowing: -Active listening: It's about them, not just you. Avoid interruptions. -Empathy and understanding: Connect by showing genuine interest in their perspective. -Open-ended questions: Encourage detailed responses for a deeper conversation. -Summarize and clarify: Ensure mutual understanding and active engagement. -Be authentic: Let your personality shine through for a genuine connection. Of course I go into more detail in my latest blog post: https://lnkd.in/gqp5KGRf I'd love for you to check it out! ❓ What tips do you have to keep the conversation flowing ❓ #BusinessDevelopment #CustomerConversations #RelationshipBuilding #CommunicationTips

Business Development can seem uncomfortable, overwhelming and a bit scary 😓 So what action can you take to turn your reluctance into results? In my latest blog post I discuss a few tips to help those new to the craft start making a success. -Develop a strong understanding of the market -Build a network -Develop a sales mindset -Focus on customer experience -Stay up-to-date with industry trends and technology -Be adaptable and flexible I discuss these in more detail in my blog, I'd love for you to check it out! https://lnkd.in/gkQVGcZn Do you have any other tips for those starting in BD? #businessdevelopment #leadership #mindset #businessbook

To really be successful at business development you must understand your WHY! Every business development strategy should have Why or purpose as its foundation. This then guides everything you do including: 💥 Projects you pursue 💥Customers you develop 💥Staff you hire In my latest post I explore this in a bit more detail looking at how your "Why" inspires and motivates teams, creates authentic customer connection and develops adaptability and resilience. I'd love for you to check it out: https://lnkd.in/gxCWcRcb How does your Why impact your business? #businessdevelopment #why #startwithwhy #leadership