Luxury starts with Essentials: we had the honor of hosting the fourth edition of Luxury Essentials, an event that underscores our unwavering commitment to excellence and perfection, and our passion for instilling these values in our new talents.
Every year, we organize this unique experience for our newcomers to fully embrace the essence of luxury.
Over two days, Professor Alba Cappellieri from Politecnico di Milano and other esteemed speakers retraced the evolution of luxury. Through the words of LVMH Maisons—Rossimoda and Acqua di Parma—and other prestigious brands, we explored diverse industry perspectives through products and philosophies.
We extend our gratitude to each colleague who brought their passion for learning. Together, we continue to uphold the Bvlgari tradition of excellence and innovation.
#LuxuryEssentials#Training#Onboarding#BvlgariRoma
Your Friendly & Trustworthy Neighbourhood Diamond Sales Specialist from V.D. GEMS |💥Inviting Good Luck into our esteemed customers life with V.D. GEMS Real Natural Diamonds blessed by Mother Earth💎
Founder Be.Evolving - The Hub of Continuous Evolution | Coach & Trainer | Leadership, Wellbeing e Team Performance | Supporto i Leader a guidare con cuore e con consapevolezza | Traveller | Dog Lover
Excited to share that I have successfully completed the prestigious Inside LVMH certification! 🎓 As an industry enthusiast, this program provided an immersive journey into the world of luxury and the inner workings of LVMH, the global leader in luxury goods.
🌐 What I've Explored:
Deep insights into LVMH's iconic brands and their unique craftsmanship.
Understanding the luxury market dynamics and consumer behavior.
Exploring sustainable practices and innovation in the luxury sector.
Gaining knowledge about retail, distribution, and global business strategies.
🚀 Why Inside LVMH Matters:
This certification goes beyond a credential; it's a testament to my commitment to excellence and understanding the intricacies of the luxury industry. Ready to leverage this knowledge to contribute effectively to the ever-evolving landscape of luxury.
#LVMH#LuxuryIndustry#InsideLVMHCertification#LuxuryBrands#ProfessionalDevelopment
🌟 Exciting News! 🌟
I am pleased to share that I have earned the Inside LVMH Certificate. This program has provided me with a deeper understanding of the luxury sector and its unique dynamics, focusing on #creation & #branding and #retail & #customerexperience.
Key Learnings:
📌 Enhanced Skills: Gained knowledge in luxury brand management, customer experience, and sustainable practices.
📌Industry Insights: Learned about the luxury market and LVMH's strategies.
📌Commitment to Excellence: Strengthened my dedication to quality and creativity.
This certification aligns with my aspiration to work in the #luxurysector, driven by curiosity and a commitment to continuous learning.
#Luxury#LVMH#CareerGrowth#Innovation#CustomerExperience#LuxuryManagement
Dear network,
Eager to delve into the #luxury ecosystem through LVMH's lens, I joined last month the Inside Certificate May 2024 Promotion. After 4 weeks of classes during which luxury industry experts and experienced professors from renowned schools shared their knowledge and expertise on various topics—including LVMH within the Luxury Industry, the role of luxury in society, or how creativity can be fostered—I obtained my #InsideLVMH Certificate. 🎓
This journey has been enriching, and I would like to share with you 3 key takeaways from these courses:
1️⃣ Sustaining a luxury brand means crafting the future relying on innovations while staying true to the brand's DNA and heritage. Each luxury brand has a unique identity that should be conveyed through all products and experiences. 🛍
2️⃣ Not all innovations need to be brought to luxury customers. The first step in discerning innovations is understanding the customer's current position, their issues, and how innovative technologies can help them while maintaining a sense of exclusivity. 👩🏻💻
3️⃣ Creativity derives from a diversity of thoughts. On the contrary, homogenous thinking leads to sameness instead of innovation. To nurture creativity, it is crucial for managers to ensure that teams represent a broad diversity of skill sets and backgrounds. 🎨
The luxury industry is such a unique one, and I'm excited to discover more about it!
I had the privilege of participating in the #INSIDELVMHCertificate course, which was profoundly enriching - gaining insights into the ecosystem of the ever-expanding LVMH group.
This 8 weeks course, which I just completed, focused on key challenges in the industry, covering the following topics:
1. LVMH and the luxury industry
2. Luxury and society
3. Creation and branding
4. Retail and customer experience
I am eager to apply the knowledge gained during this valuable experience as I continue my studies in hospitality.
#lvmh#luxury#hospitality#ehl
Luxury Brand Management| Specialize in UHNWI and HNWI Management| Master’s in Luxury Marketing and Brand Management| International Operations and Retail Coordinator at Maison Joseph Duclos|
I don’t know about you or maybe it’s just me but I observed that those who mostly comes from and established a foundation in the (luxury) hospitality industry or someone who has a background of it, one can immediately feel a sense of calmness and home each time they engaged in a conversation or whenever they interact with anyone.
In my experience and because I take my time seeking refuge in a hotel cafe enjoying the comforting solitude of the ambiance to ease my stress at work before, I can feel their warmth and softness to a point that I see them as a diplomatic conversationalist. You can confined and asked and they’ll walk with you in finding the answer. I can see that as well among my acquaintance. Honestly, it’s where one can feel the human touch and emotional connection.
Mercedes Abramo started with Ritz-Carlton. One of the reasons why it’s my favorite hotel simply because of the $2,000 rule per day of all employees that need not any approval to resolve issues should they encounter complaints from their guest. If that’s not empowering enough I don’t know what will. Then she moved to Retail. I have watched this and I enjoyed how she talks. It’s soothing, calm, and soft. It’s a melody to the ears when she talks.
Just my two cents:
I really feel that when you come from the hospitality industry and moved to retail, an individual’s greatest strength and asset is handling ultra wealthy entitled client’s dispute and issues. Assuming and especially if one works as part of the Sales Force. Why? Because they know how to set the mood and tone. Retail to me is interesting particularly operations and how management works, and if one is working with the sales team it’s not every day one gets to meet different profiles and interact with them and sometimes they will eventually become part of a family if trust is earned. Though it’s a challenging ground that comes with emotional exhaustion. 😮💨 Not so with numbers and figures because I had been with sales and one will always find a way around to hit targets, but more of handling heavily entitled client’s concern. Sounds like I had been traumatized. Haha! I mean who wouldn’t when you receive and get shouted over the phone or in person with a line, “I know the Board of Director of your company and I am the Friend of the Family.” and this while you are following standards and protocols set by the company but you know that you are there hanging by a thread praying that you will still report the following day. Well, either way you just need to choose which scolding you want to handle.😂
On February 29, 2024, Mercedes Abramo, Deputy Chief Commercial Officer at Cartier, spoke at the Cartier Academic Talk held at the EHL Hospitality Business School. After eight years at the helm of Cartier USA, she talks about her career, her vision of how to greet customers in boutiques and how to develop a relationship with customers at Cartier.
Alexia PUECHMarco MieleLouise Lyons Mercedes Abramo Florent Girardin
It is no doubt an exciting time to be at Accor. The solid growth, seen in our Half year results validates our strategy and reflects both the newly set organization, the #partnerships and all the other steps we have taken to reach these successes.
Let us take a look at some highlights of the Group during the first 6 months of 2024:
🔹 The Luxury & Lifestyle division generated EBITDA of €196 million, up 13% compared to the first half of 2023.
🔹 Group EBITDA amounted to €504 million for the first half of 2024, up 13% compared to the first half of 2023.
🔹 LVMH has partnered with #Accor through a strategic investment in the Orient Express brand. This collaboration infuses LVMH’s expertise into the renewal of this iconic brand, enhancing its high-quality products and services.
As we reflect on these results, it is also important to use the performance as momentum for the rest of the year. I look forward to what the next few months have in store for us as a Group. To read more about our performance, click the link below.
🔗https://lnkd.in/gBJQSRgx#AccorLuxuryLifestyle#AccorResults#Hotels
🌏✈️ 𝗔𝗻 𝗢𝘃𝗲𝗿𝘃𝗶𝗲𝘄 𝗢𝗳 𝗧𝗵𝗲 𝗖𝗼𝗴𝗻𝗮𝗰 & 𝗕𝗿𝗮𝗻𝗱𝘆 𝗖𝗮𝘁𝗲𝗴𝗼𝗿𝘆 𝗜𝗻 𝗦𝗶𝗻𝗴𝗮𝗽𝗼𝗿𝗲 𝗧𝟭 🛍️
Today, we're thrilled to share an insight into the enchanting world of Cognac and Brandy in Asian airport retail with a focus on Singapore Changi T1
🌐 𝗪𝗵𝗮𝘁 𝘁𝗵𝗲 𝗗𝗮𝘁𝗮 𝗨𝗻𝘃𝗲𝗶𝗹𝘀:
𝗠𝗮𝗿𝗸𝗲𝘁 𝗗𝘆𝗻𝗮𝗺𝗶𝗰𝘀:
Moët Hennessy's dominance of in store mirrors the universal appeal of Hennessy, captivating a significant share of category facings.
𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗰 𝗥𝗲𝘁𝗮𝗶𝗹 𝗣𝗿𝗲𝘀𝗲𝗻𝗰𝗲:
Rémy Cointreau and Pernod Ricard strategically position themselves in the market, balancing prominence with exclusivity.
𝗡𝗶𝗰𝗵𝗲 𝗘𝗹𝗲𝗴𝗮𝗻𝗰𝗲:
Camus, with a modest yet significant 7% of space, crafts a niche of elegance, offering a distinct and refined experience.
𝗔𝗰𝗰𝗲𝘀𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝘆 𝗮𝗻𝗱 𝗟𝘂𝘅𝘂𝗿𝘆:
The price spectrum reflects a harmonious blend of accessibility and luxury, catering to a diverse audience of global travelers.
𝗜𝗻 𝗦𝘂𝗺𝗺𝗮𝗿𝘆:
The category is key for the Asian market due to it's cultural significance and its heritage and authenticity as a product.
Combining this with exclusive airport offerings the category delivers a #luxury and #prestige presence, reflecting the desires of aspiring travellers.
#dutyfree#travelretail#airportretail#cognacandbrandy#ChangiJourney
As consumers' tastes and purchasing powers evolve across continents, the luxury sector is going into yet more transformation. Exciting to see this offering gathering the diverse areas and expertise of luxury under one global roof.
Introducing FINN Luxe, our dedicated specialist offering addressing the unique challenges and opportunities facing the global luxury sector.
With deep luxury expertise and an enviable portfolio of premium clients spanning Travel & Hospitality, Wellness, Food & Beverage, Fashion, Beauty, Art & Culture and more, FINN Luxe helps brands around the world translate their visions across markets, transform business insights into creative campaigns, and navigate reputational challenges in complex social and geopolitical landscapes.
Learn more here: https://lnkd.in/gDqcNSJa
Download our 2024 Luxury Playbook: Building Resilience Through Creativity, produced in partnership with Mintel.
#FINNLuxe#luxurypr#luxurymarketing#luxurybrands
📣 Good news: I had the opportunity to participate in the #INSIDELVMH program, an enriching journey through the fundamentals of the luxury industry and the LVMH Group.
I learned from professionals within the Group and experts in the field. 👩🏽💻
The program explores the luxury sector through four different modules :
- LVMH & the Luxury Industry
- Luxury & Sustainability
- Creation & Branding
- Operations & Supply Chain
This training has further deepened my skills and knowledge in this area.
Your Friendly & Trustworthy Neighbourhood Diamond Sales Specialist from V.D. GEMS |💥Inviting Good Luck into our esteemed customers life with V.D. GEMS Real Natural Diamonds blessed by Mother Earth💎
3moYou guys leveled up "New Hire Orientation" to a whole new level.