Bulgari Hotel isn't just one of the best on the planet; it's a testament to luxury and excellence. Having the privilege to work there for nearly six years, starting from the pre-opening team, was an incredible journey. The experience I gained and the unique work culture made every moment unforgettable. I'm always proud to have been part of such a beautiful resort and an exemplary company.
Qu’est-ce que vous attendez?! C’est le meilleur environment de travail ou la marque fait de votre development une mission!
What are you waiting for?! We have the best working environment where the Brand makes of your development a mission!
"Dedicated Hotel Loss Prevention Officer | Ensuring Guest Safety and Asset Protection"" Safeguarding Hospitality Assets and Guests""Marriott Global Security.
One of the best company and ultra lexury hotel brand on this planet is that Bulgari. I must say I feel proud of being the part of it and life changing career has been begun from there. 🤗
Your Friendly & Trustworthy Neighbourhood Diamond Sales Specialist from V.D. GEMS |💥Inviting Good Luck into our esteemed customers life with V.D. GEMS Real Natural Diamonds blessed by Mother Earth💎
I had the privilege of participating in the #INSIDELVMHCertificate course, which was profoundly enriching - gaining insights into the ecosystem of the ever-expanding LVMH group.
This 8 weeks course, which I just completed, focused on key challenges in the industry, covering the following topics:
1. LVMH and the luxury industry
2. Luxury and society
3. Creation and branding
4. Retail and customer experience
I am eager to apply the knowledge gained during this valuable experience as I continue my studies in hospitality.
#lvmh#luxury#hospitality#ehl
I’m happy to share that I’ve completed the INSIDE LVMH Certificate!
This journey has been an incredible learning experience. I had the opportunity to delve deeper into what i am most passionate about, the luxury industry.
Thanks to the insights from LVMH’s talented professionals and industry experts I gained invaluable knowledge about luxury industry and how LVMH operates.
I can’t wait to apply what I’ve learned!
#LVMH#LuxuryIndustry
Luxury Brand Management| Specialize in UHNWI and HNWI Management| Master’s in Luxury Marketing and Brand Management| International Operations and Retail Coordinator at Maison Joseph Duclos|
I don’t know about you or maybe it’s just me but I observed that those who mostly comes from and established a foundation in the (luxury) hospitality industry or someone who has a background of it, one can immediately feel a sense of calmness and home each time they engaged in a conversation or whenever they interact with anyone.
In my experience and because I take my time seeking refuge in a hotel cafe enjoying the comforting solitude of the ambiance to ease my stress at work before, I can feel their warmth and softness to a point that I see them as a diplomatic conversationalist. You can confined and asked and they’ll walk with you in finding the answer. I can see that as well among my acquaintance. Honestly, it’s where one can feel the human touch and emotional connection.
Mercedes Abramo started with Ritz-Carlton. One of the reasons why it’s my favorite hotel simply because of the $2,000 rule per day of all employees that need not any approval to resolve issues should they encounter complaints from their guest. If that’s not empowering enough I don’t know what will. Then she moved to Retail. I have watched this and I enjoyed how she talks. It’s soothing, calm, and soft. It’s a melody to the ears when she talks.
Just my two cents:
I really feel that when you come from the hospitality industry and moved to retail, an individual’s greatest strength and asset is handling ultra wealthy entitled client’s dispute and issues. Assuming and especially if one works as part of the Sales Force. Why? Because they know how to set the mood and tone. Retail to me is interesting particularly operations and how management works, and if one is working with the sales team it’s not every day one gets to meet different profiles and interact with them and sometimes they will eventually become part of a family if trust is earned. Though it’s a challenging ground that comes with emotional exhaustion. 😮💨 Not so with numbers and figures because I had been with sales and one will always find a way around to hit targets, but more of handling heavily entitled client’s concern. Sounds like I had been traumatized. Haha! I mean who wouldn’t when you receive and get shouted over the phone or in person with a line, “I know the Board of Director of your company and I am the Friend of the Family.” and this while you are following standards and protocols set by the company but you know that you are there hanging by a thread praying that you will still report the following day. Well, either way you just need to choose which scolding you want to handle.😂
On February 29, 2024, Mercedes Abramo, Deputy Chief Commercial Officer at Cartier, spoke at the Cartier Academic Talk held at the EHL Hospitality Business School. After eight years at the helm of Cartier USA, she talks about her career, her vision of how to greet customers in boutiques and how to develop a relationship with customers at Cartier.
Alexia PUECHMarco MieleLouise Lyons Mercedes Abramo Florent Girardin
🚀 Excited to share that I have just completed the INSIDE LVMH CERTIFICATE, delving deep into the LVMH ecosystem, the fundamentals of the luxury industry, and its key challenges. Specializing in Creation & Branding, as well as Operations & Supply Chain, has been an enriching experience that has expanded my knowledge and passion for the luxury brand sector.
As I gear up for my first 9-6 job starting next week, this past month has been a fantastic opportunity to immerse myself in learning and growth. Although my onboard date was postponed, I decided to use the extra time productively to deepen my understanding of luxury brands—one of my true passions!
Looking forward to applying these insights in my professional journey and continuing to explore the fascinating world of luxury.
#LVMH#LuxuryIndustry#Branding#SupplyChain#ProfessionalDevelopment#PassionForLuxury
Recently, I participated in the highly regarded Inside LVMH diploma program, which allowed me to embark on an immersive journey into the heart of the luxury hospitality sector. Not only did I gain a deeper grasp of the luxury industry due to this once-in-a-lifetime experience, but I also gained a profound insight into the inner workings of LVMH Group, which is undoubtedly the most successful luxury company in the world.
Over the course of eight insightful weeks, the program included a comprehensive curriculum that was divided into four essential modules of the Creation and Branding, Retail and Customer Experience course:
LVMH and the Luxury Industry - Luxury and Society - the Creation and Branding of Luxury Goods - Retail and the Experience of Customers
If you are someone who is interested in learning about luxury or who is looking to begin a career path in the luxury industry, you should not pass up the opportunity to learn about LVMH and the constant innovation tactics that it employs and taught me.
#INSIDELVMH#LVMH#LVMH
I recently had the opportunity to explore the fundamentals of the luxury industry through the Inside LVMH certification program. 😀
This formative experience provided me with invaluable insights into LVMH's unparalleled savoir-faire and its strategic approach to sustaining excellence in luxury.
The 8-week course covered four essential modules:
1. LVMH & The Luxury Industry
2. Luxury & Society
3. Creation & Branding
4. Operations & Supply Chain
#LVMH#INSIDELVMH#Luxuryindustry
Sira Certified Safety and Security Supervisor
2moBulgari Hotel isn't just one of the best on the planet; it's a testament to luxury and excellence. Having the privilege to work there for nearly six years, starting from the pre-opening team, was an incredible journey. The experience I gained and the unique work culture made every moment unforgettable. I'm always proud to have been part of such a beautiful resort and an exemplary company.