Buckhead America Hospitality’s Post

I’m #hiring. Know anyone who might be interested? 👋😊

Erica Mooney and I were honored to represent Buckhead America Hospitality in Hilton’s pioneer group for last week's all-new LIVE, in-person workshop "We Sell, We Serve" in Charleston, SC. The session was dedicated to extended stays and the guest experience. We also had the opportunity to attend the Brand networking, connection, and celebration with numerous peers and engage in "Big-Talk” conversations with our Brand team and industry leaders. In-person learning and collaboration bring about big ideas. We are thankful for the opportunity to attend, learn, and be inspired by the innovative ideas shared by all in attendance. I personally appreciated the opportunity to speak openly about guest satisfaction and how we can make it right before, during, and after their stay. We return to our team ready to unleash the tools acquired during this first-of-its-kind learning session. The skills learned over these two days will be with us throughout our careers as we sell our properties and serve our guests. Special thanks to VP Brand Leader, Home2 Suites by Hilton Talene Staab, Global Brand Leader, Homewood Suites by Hilton Rick Colling, Sr Dir Brand Manager, Home2 Suites Christina Graetz, MBA, Director of Brand Personality - Customer Service Debasish Chowdhuri, Sr Manager, Brand Personality, All Suites and Focused Service Kayla Pennington, Sr Mgr Homewood/Home2 Support, Judy Parsons (Veneziano) and Director of Homewood/Home2 Support, Dana Long and their inspiring teams for putting this event together and allowing us to participate.