Brisbane Airport Corporation’s Post

Despite mixed results, @PwC UK's 2023 store openings and closures results show that hospitality chains are generally performing well. However, it is independents that are feeling the pressure with difficult trading conditions, and rising costs. Find out what this means for the sector in 2024. https://pwc.to/3IYk9ma   #IndustryInFocus

The latest Retail and Hospitality Intelligence Trends Summary Report is out! The report offers an analysis of the RH-ISAC community’s intelligence-sharing output over a four-month period.

Latest RH-ISAC Intelligence Trends Summary. Succinct and useful read 👇

The latest CGA RSM Hospitality Business Tracker reveals, Britain’s leading hospitality groups generated year-on-year like-for-like sales growth of just 0.1% in January.   Saxon Moseley, Leisure and Hospitality Partner at RSM UK, said: “Given the impact of successive storms Henk, Isha and Jocelyn that left many Brits sheltering at home in January alongside acute competition for scarce discretionary spending, these results demonstrate the appetite of consumers who continue to favour experiences over “things”. With ongoing cost pressures having already accounted for some recent high-profile restaurant closures, operators will be hoping that the continued fall in inflation, the prospect of interest rate cuts in the Spring and the Six Nations rugby will tempt consumers to venture out and support their local establishments.”   #hospitality #RSMinsights Paul Newman https://lnkd.in/erEGqPU6

Understanding the nuances of leasing restaurant space is crucial for long-term success. The restaurant real estate market is competitive right now, with more than 50% of retailers planning for brick-and-mortar expansion over the next five years, according to a report by Colliers. Learn more about the fundamentals of real estate leasing strategies to equip commercial tenants and restaurateurs. 🔗 Link in the comments to read more. #restaurant #restaurantrealestate #leasemanagement

The railway station catering market is in need of more competition, according to the Office of Rail and Road (ORR). A six-month investigation revealed that passengers are paying a 10% price premium at stations compared to high-street outlets due to a lack of competition in the market. The catering companies pay fixed rent to station operators to occupy retail spaces, with a tendering process to compete for slots. Nearly half of all stations with a catering offering have only one outlet, which makes competition crucial in the market. The ORR's interim findings reveal that those who run stations are not sufficiently incentivised to invite competition for outlets, leading to extended leases and high prices. Director of Economics, Finance, and Markets for ORR, Will Godfrey, said that more competition between companies to operate at stations would benefit passengers and taxpayers. Station catering brought in total revenue of around £700m in 2022-23, and station operators earned over £100m in rental income from leasing outlets for catering services in the same period. The ORR said it will work with the industry to make recommendations on how the market needs to change to improve value and outcomes for customers and funders of the railway. #Competition

Over the past 20 years, the 𝐅𝐨𝐨𝐝 𝐚𝐧𝐝 𝐁𝐞𝐯𝐞𝐫𝐚𝐠𝐞 category has become an anchor attraction for all types of retail destinations. In fact, some of the most successful Lifestyle projects (typically open air) have up to 70% of the rentable area dedicated to F&B. For large regional enclosed malls, the amount of mall space dedicated to all types of restaurants, quick service restaurants, and impulse food can reach 20% and feature over 80-100 locations. Given the importance of food and beverage offerings in all types of projects it is essential that mall owners and managers understand what makes an exceptional and sustainable restaurant. We recently chaired a panel discussion at The Middle East Council of Shopping Centres & Retailers (MECS+R) annual conference with F&B expert, Will Odwarka (FCSI) CEO of Heartatwork Hospitality Consulting based in Dubai. Will is not only a consultant but also a restaurant owner/operator. Will spoke about the difference between customer service and hospitality. Hospitality he said goes well beyond basic customer service. Hospitality creates memorable moments. reasons for the guest to come back to a café or restaurant or to tell their friends about a positive experience. Another F&B consultant that we follow is the 𝐅𝐮𝐭𝐮𝐫𝐞 𝐅𝐨𝐨𝐝 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐲 𝐆𝐫𝐨𝐮𝐩. This article emphasizes the importance of maintaining high operational standards and aligning them with exceptional design for memorable customer experiences. Explore the critical role of design, the significance of clear guidelines, and the benefits of operational reviews in this ever-evolving industry. If you are passionate about elevating your food and hospitality ventures, read this article #RetailConsultant #FoodandBeverage #Hospitality #RetailDevelopment

Over the past 20 years, the 𝐅𝐨𝐨𝐝 𝐚𝐧𝐝 𝐁𝐞𝐯𝐞𝐫𝐚𝐠𝐞 category has become an anchor attraction for all types of retail destinations. In fact, some of the most successful Lifestyle projects (typically open air) have up to 70% of the rentable area dedicated to F&B. For large regional enclosed malls, the amount of mall space dedicated to all types of restaurants, quick service restaurants, and impulse food can reach 20% and feature over 80-100 locations. Given the importance of food and beverage offerings in all types of projects it is essential that mall owners and managers understand what makes an exceptional and sustainable restaurant. We recently chaired a panel discussion at The Middle East Council of Shopping Centres & Retailers (MECS+R) annual conference with F&B expert, Will Odwarka (FCSI) CEO of Heartatwork Hospitality Consulting based in Dubai. Will is not only a consultant but also a restaurant owner/operator. Will spoke about the difference between customer service and hospitality. Hospitality he said goes well beyond basic customer service. Hospitality creates memorable moments. reasons for the guest to come back to a café or restaurant or to tell their friends about a positive experience. Another F&B consultant that we follow is the 𝐅𝐮𝐭𝐮𝐫𝐞 𝐅𝐨𝐨𝐝 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐲 𝐆𝐫𝐨𝐮𝐩. This article emphasizes the importance of maintaining high operational standards and aligning them with exceptional design for memorable customer experiences. Explore the critical role of design, the significance of clear guidelines, and the benefits of operational reviews in this ever-evolving industry. If you are passionate about elevating your food and hospitality ventures, read this article https://lnkd.in/eNz6adKz #RetailConsultant #FoodandBeverage #Hospitality #RetailDevelopment

Here are some examples of our recent projects that address a selection of key themes currently influencing the Food and Drink market... HMSHost Manchester Airport Woolworths Group SSP Group plc Dan Murphy's BWS Center Parcs UK & Ireland #designedbytwelve #foodanddrink #hospitality #experiencedesign #retaildesign #storedesign #retailinnovation #brandexperience #retailexperience