Bernard Lycke’s Post

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Career Break

It was a pleasure being invited in the nice city of Madrid as a panelist and speaker by ENG (European Networking Group) during their 12th Automotive Warranty Management Summit and 24th Annual Automotive Retail & Distribution. During the 1st panel, we discussed how warranty management has evolved alongside data and privacy. Also how advancements in data analytics are reshaping warranty management, providing more precise and proactive solutions. We also discussed the significance of #in-vehicle data , functions and resources which offer plenty of possible new innovative services to the customer. But, and this is key, the access has to be fair and accessible to the entire automotive value chain, and this is not the case at the moment. Reason for which, CECRA , together with 9 other EU association of mobility, consumer and aftermarket sectors, is requesting the European Commission to come with its long awaited SSL (sector specific legislation) initiative on #accesstodata, to complement the already adopted horizontal #DataAct. Additionally, I had the pleasure of presenting the new #distribution models (#agency contracts v distribution contracts) and to speak about the new #Chinese brand and their opportunities for #dealers. Thank you to the European Networking Group for having invited me at this summit. Special thanks to : -my panel colleagues Mandy Berg from Allane Mobility Group and Anil Sinha Tata Group, and to Wayne Mitchell from Sedgwick for facilitating the panel -and to the other speakers of today STEFANIA DE SANTIS - IVECO Joaquín García Martín - Valeo Alberto Villarreal Gutiérrez - The Goodyear Tire & Rubber Company Francisco Sánchez Rodríguez - SEAT S.A. CYRIL BOURGUIGNON - Stellantis Peter Somogyi - Continental MIGUEL ANGEL PEREZ SALAVERRIA - JLR Emiliano Nebbioso - MSX International #engautowarranty #autowarranty #summit #conference

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