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Struggling with cross-department communication? 😰 Our blog reveals how omnichannel analytics can revolutionize your business, from personalized interactions to efficient resource allocation. Unlock omnichannel's power for your business now! ⤵ https://lnkd.in/dRezMhgk

Watch the video or read on to learn how having the right omnichannel communications partner can help platform companies improve their overall customer experience and reach their long-term business goals. 

This month we’re giving you a chance to revisit our most popular content from 2023. In this comprehensive guide to omnichannel customer support, we share what it is (hint: it’s not the same as multichannel), why it matters, and how to implement it. https://hubs.ly/Q029ZXxx0

Elevate your #CustomerEngagement strategy with intelligent omnichannel solutions! 🌍✨ Discover how to revolutionize your approach and create meaningful, data-driven interactions beyond Next Best Actions. Dive into our latest blog post to learn about the evolving landscape of omnichannel engagement and how you can stay ahead: Evolving Intelligent Omnichannel Engagement in 2024, https://lnkd.in/e2KHyzm7 BONUS: Gain additional insight from industry pioneer and Aktana Co-Founder, Derek Choy in our corresponding on demand webinar! #omnichannel #omnichannelorchestration #pharmaAI

🚀 Ready to transform your telecom business? Dive into our latest blog on mastering omnichannel strategies! Learn how to overcome challenges, enhance customer experiences, and drive profitability. Don't miss out on key insights that can propel your business forward. Read more: https://hubs.ly/Q02Fym6p0

Looking to navigate the complexities of omnichannel contact centres? Exploring insights from ContactBabel discover why 😡 55% of contact centres still struggle with multichannel environments, leading to customer frustration. 🤷♂️ Only 31% have successfully adopted omnichannel strategies Delve into the challenges of achieving a seamless experience and uncover 5 key steps for transitioning to omnichannel. Check out our article with CX Today here: https://lnkd.in/eWEqWCzM #CustomerService #TechInnovation #ContactCentre #omnichannel

No matter the size of your business or the industry you operate in, competition is rife in this ever-evolving digital age. Effective communication plays a pivotal role in ensuring your customers remain loyal and do not ditch you for your competitors! With £52 billion of UK online sales boosted by omnichannel experiences in 2023, research suggests that businesses that excel at crafting omnichannel experiences will be well-positioned for success in 2024. In our latest article, we delve into what exactly we mean by omnichannel communication and the fundamental impacts it can have on your business, and your customers. We also provide a sneak peek into how Lokulus' AI-driven workflow automation platform can help you curate the perfect omnichannel experiences, increasing productivity and nailing SLA adherence. What are you waiting for? Check it out today -https://buff.ly/49uazlx #OmnichannelCommunication #CustomerEngagement #Lokulus

Looking to navigate the complexities of omnichannel contact centres? Exploring insights from ContactBabel discover why 😡 55% of contact centres still struggle with multichannel environments, leading to customer frustration. 🤷♂️ Only 31% have successfully adopted omnichannel strategies Delve into the challenges of achieving a seamless experience and uncover 5 key steps for transitioning to omnichannel. Check out our article with @CX Today here: https://lnkd.in/ewj7AJFK #CustomerService #TechInnovation #ContactCentre #omnichannel

Make way for 'Intelligent Omnichannel'! In Call Centre Helper Magazine, industry experts weigh in on what's next for Omnichannel. NICE's Catherine Forino, Senior Product Marketing Manager, explains how AI provides real-time analysis to businesses, pinpointing when to switch from self-service to a live agent. Find more great insights here 📖 https://okt.to/JGo1j7 #CustomerExperience #ArtificialIntelligence

Discover the essentials of delivering a seamless omnichannel experience! Engage customers on their terms with a strategy that melds customer-centric design and comprehensive infrastructure. Balancing consistency across all channels with personalized support options isn't just beneficial; it's imperative in today's digital landscape. #digitalmarketing #omnichannelmarketing https://lnkd.in/eBi676et