Bandwidth Inc.’s Post

𝐓𝐡𝐞 𝐁𝐫𝐚𝐧𝐝'𝐬 𝐆𝐮𝐢𝐝𝐞 𝐭𝐨 10𝐃𝐋𝐂 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐓𝐞𝐱𝐭𝐢𝐧𝐠 - 𝐃𝐨𝐰𝐧𝐥𝐨𝐚𝐝 𝐍𝐨𝐰! During the MEF Leadership Forum Canada event, MEF launched its Guide for Brands to 10DLC, which is now available to download. The messaging landscape is rapidly evolving, with 10-digit long codes (10DLC) emerging as a powerful tool for businesses in the U.S. This guide, sponsored by leaders like Aegis Mobile, Bandwidth Inc., netnumber , Sinch, Syniverse, The Campaign Registry, and WMC Global, demystifies 10DLC and offers a roadmap for successful implementation. As a cross-industry resource, this guide results from collaboration among seven industry leaders and twelve contributors. It provides invaluable insights for brands to harness 10DLC for business texting, enhance customer engagement, drive conversions, and build lasting relationships. As messaging evolves, 10DLC is set to shape the future of business communication. Download the report now! https://lnkd.in/dmnkDFHZ #insight #interaction #impact

When IT decision-makers were asked what they value most in selecting a technology advisor, their top 2 criteria came down to trust. 68% need to trust their advisor understands their specific business needs, and 63% expect their advisor to be knowledgeable about technology. Dig deeper into these and other valuable customer insights in the AppDirect IT Business Leaders 2024 Outlook Report. Elevate your 2024 planning with knowledge and foresight. https://lnkd.in/gMQvNJTs #TechLeadership #BusinessInsights #2024Outlook #ITpriorities #2024planning

When IT decision-makers were asked what they value most in selecting a technology advisor, their top 2 criteria came down to trust. 68% need to trust their advisor understands their specific business needs, and 63% expect their advisor to be knowledgeable about technology. Dig deeper into these and other valuable customer insights in the AppDirect IT Business Leaders 2024 Outlook Report. Elevate your 2024 planning with knowledge and foresight. https://lnkd.in/gMQvNJTs #TechLeadership #BusinessInsights #2024Outlook #ITpriorities #2024planning

🌟 Day 1 Panel Discussion Alert! 🌟 Join us for an enlightening discussion on "Transformational Leadership: How CEOs View CX as a Strategic Business Driver" on April 16th. Get ready to gain invaluable insights from industry leaders as they delve into the CEOs perspective on customer experience and its pivotal role in organizational success. Key Discussion Points: 🔍 Moving towards a CX-driven organization ◾ The CEOs expectations from CX professionals ◾ Role of CX Executives in driving corporate growth and brand loyalty ◾ Featuring esteemed panelists: Anuj Aggarwal, President & CEO, Canon Marketing (Philippines), Inc. Dante Ang, Chairman & CEO, The Manila Times Ray C. Berja, MBA, CPA, CMA, CFC, Chief Financial Officer, Philippines AirAsia, Inc. Join the Conversation: ℹ Full Agenda with Speakers: https://lnkd.in/gPrpRgm7 📅 Dates: 16th April 2024 📍 Manila, Philippines 🎫 Contact us: [email protected] Don't just attend – transform. Register at the event NOW save your seat today and ignite your CX journey at the summit that redefines what's possible with global leaders, innovators, and CX enthusiasts. Organized by: Fortinus Events CX Global Summit Series #FortinusEvents #CX #CustomerExperience #CXGlobalSummit2024 #Philippines #CXLeadership #BusinessStrategy #ExecutiveInsights

RBC's Espresso Insights: CHIEF EXECUTIVES & GLOBAL LEADERSHIP SERIES / STRATEGY & EXECUTION - Intel # 2 IMPLEMENT OBJECTIVES AND KEY RESULTS (OKRS) Driving Focus and Alignment in Organizations through Measurable Goals. Objectives and Key Results (OKRs) are a goal-setting framework used to define measurable goals and track their outcomes. OKRs help organizations align and concentrate effort on the most impactful areas. They consist of an Objective, which is a clearly defined goal, and Key Results, which are specific measures used to track the achievement of that goal. For instance, OKRs (Objectives and Key Results) used in a business setting could be: The Objective is to "Enhance the company's online presence," with Key Results such as "Increase monthly website traffic by 30%," "Improve customer interaction on social media platforms by 40%," and "Achieve a 25% conversion rate from online leads. #Leadership #CEO #Strategy #BusinessStrategy #GlobalLeadership #ExecutiveLeadership #okr #ObjectivesandKeyResultsn #BusinessGoals #OrganizationalPerformance To Connect/Follow https://lnkd.in/g-eapJuh To Subscribe to the Newsletter, https://lnkd.in/gAMVStAR

Excited to share insights on the key pillars of successful digital transformation! From strategy and leadership to customer experience and innovation, each element plays a crucial role in shaping the future of organizations. Stay tuned for valuable tips and real-life examples to drive your digital journey forward. #DigitalTransformation #Innovation #Leadership Check out the link below for more information on digital transformation essentials! https://lnkd.in/dmFBYvU8

Join our webinar on Wednesday, January 24th, at 2:00 PM IST to master proven tactics for completing the cycle from gathering insights to driving improvements. This session will reveal real-world examples for successfully closing the feedback loop and helping you transform into a customer-centric organization and will help you learn: 1. Importance of closing the feedback loop and responding to customer feedback 2. Difference between inner loop (frontline resolution) and outer loop (complex issues requiring cross-functional coordination) 3. How to set up processes to capture, analyze, prioritize and act on customer feedback 4. Tips to get leadership buy-in and make feedback loop programs successful. Registration Link :- https://lnkd.in/gWTxEa_H

52% of IT leaders say improving the customer experience is their department’s top priority this year, according to a new Gartner Peer Community survey.   Download our guide to the leadership, organizational and technology priorities CIOs and IT leaders must address this year: https://gtnr.it/3NLAv4c   Deep dive into this data — and more: https://gtnr.it/49ZJtDV   Gartner Peer Experiences | #GartnerPeerCommunity #CIO #Technology

I think we should consider the 1x10x100 rule here. The 1x10x100 rule suggests that the cost of fixing problems increases the longer they remain unaddressed. For context, it’s cheaper to fix issues at the data entry stage (1x) than at the data maintenance stage (10x), and even more so if left until the customer stage (100x). 

Transform your IT performance with Info-Tech Research Group-Tech’s CIO Business Vision Diagnostic. Understanding your organization's needs and measuring IT's effectiveness is crucial for IT leaders. Info-Tech Research Group’s CIO Business Vision Diagnostic program simplifies the process by: - Surveying key stakeholders. - Analyzing feedback. - Presenting detailed results in a visual report. Start building your data-driven strategy by measuring your organization’s IT satisfaction today. Complete the CIO Business Vision Diagnostic by October 1st, 2024, here: [Link to the survey]. By participating, you automatically qualify for the prestigious CIO Awards 2024, with winners to be announced in November. Seize this opportunity to enhance your IT strategy and gain industry recognition! #CIOBusinessVision #ITLeadership #StakeholderManagement #CIOAwards2024 #InfoTechResearchGroup