Basics.
The foundation for any skill, activity, or process we follow.
Running begins after we learn to walk which doesn't happen until we continue to work at...the basics. Remember this, whether with my current job as a sales leader, or even with other activities like customer service, being a team lead, marketing, or anything else in work or personal life. The basics are what starts and can eventually lead to success. If we cannot earn, and continue to remember the basics, we wont be able to push past any obstacles we encounter as we progress. When leading a team, don't be afraid to discuss the basics, don't expect that because they can sell, that they understand the basics, that they know them. Because assuming, at any point in our lives, work or personal, are the number one cause of most messes. Keep it simple, inspect what you expect, don't be afraid to show them the right way, and remember, Leader is a verb more than it is a noun.