Andrew Kuper’s Post

Such a fantastic example of #impactvaluecreation! I would encourage all investors to begin exploring the ways an impact value creation playbook aligned to your unique strengths and implemented with conviction and discipline can help drive impact and financial performance: https://lnkd.in/gDdQAWsd Impact Capital Managers

School's back and so are we, with our #BeBetter sessions at Launchpad Southend! Today, I was talking all about crafting delightful digital customer experiences. I don't think I'll ever get over my discomfort when speaking in public (I am an introvert at heart), but when we have such a lovely bunch of people who come along to our sessions it really does make it so much easier! So, what did we cover today? Everything from the basics of digital customer experiences right through to specific case studies where we dissected the customer journey in detail. But if you missed today's session, I'll give you my 3 top tips on improving customer experiences: 1️⃣ Get personal with your audience 2️⃣ Inject moments of theatre into the journey 3️⃣ Be sure to flex the mechanics of a channel We've got one more Be Better session before 2024 comes to a close, so if you want to get to grips with social media, follow the link to grab your spot: https://lnkd.in/eNviSKgH #BetterMarketing #DigitalMarketing #CustomerExperiences

Hey fam! Let's talk about the essence of user value in the business world! It's all about making sure that products and services resonate with users on a deeper level, creating those WOW moments that keep them coming back for more. It's not just about functionality; it's about delivering experiences and outcomes that truly matter. And here's the kicker: the connection between user value and industry market changes is HUGE! Market dynamics directly impact what users want and expect, so brands need to stay on their toes, adapting and innovating to meet those evolving needs. Especially during market ups and downs, understanding and catering to user preferences is key for businesses to stay ahead of the game. Let's keep pushing for exceptional user value, even when the market throws us curveballs! Together, we can thrive in this ever-changing landscape! 💪 #UserValue #MarketTrends #Adaptability #Innovation

🚀 Dive into the Future of Customer Experience—Now! 🌌 In a world where digital meets reality, Augmented Reality is the key to unlocking unparalleled customer experiences. Ready to teleport your brand into the future? Let CredMinds guide you through the AR revolution and redefine the way you engage with your audience. 🌐🚀 #FutureOfCustomerExperience #AugmentedReality #CredMinds #ARRevolution #NextGenTech #DigitalInnovation

Understanding customer experiences across different stages of their journey without solely relying on their survey responses is a priority for Meta and other CX leaders. When was the last time you responded to a CX survey - and what prompted you to take the time to do so?

At Advizzo, we're all about crafting tailored user experiences that drive engagement, satisfaction, and success. Here's why it matters: 🌟 Relevance: Our tailored approach ensures that users encounter content and features that speak directly to their needs and preferences, fostering deeper connections and engagement. 🙌 Personalisation: We believe in making users feel valued and understood. With personalised recommendations and customised interfaces, we empower users to take ownership of their experience. 💚 Satisfaction Guaranteed: Our personalised experiences lead to happier users. When users feel that a product or service truly understands their needs, satisfaction skyrockets. 🚀 Efficiency at its Finest: With a tailored user experience, we streamline the user journey, making it easier for users to find what they need and take action. 📈 Data-Driven Brilliance: Our approach is backed by data and analytics, enabling continuous optimisation and refinement for even better outcomes. #UserExperience #Personalisation #Engagement #Satisfaction #Advizzo #DataDriven

Unlocking Boundless Potential with Digital Experience Platforms (DXP) at Comptech! 🚀 In today's interconnected world, customer experience reigns supreme, and a Digital Experience Platform (DXP) stands as the cornerstone for businesses aiming to excel in this arena. A DXP integrates various technologies to craft seamless, personalized, and immersive digital experiences across multiple touchpoints. At Comptech, we recognize the transformative power of DXPs. These platforms aren't just about websites or applications; they encompass a holistic approach to customer engagement. By amalgamating content, data, analytics, and AI-driven insights, DXPs empower businesses to deliver tailored experiences that resonate with their audience. With our expertise in leveraging DXPs, we help businesses create dynamic ecosystems that foster customer loyalty and drive growth. Our approach combines cutting-edge technology with a deep understanding of user behavior, enabling companies to adapt swiftly to evolving customer needs. A DXP isn't merely a tool; it's a strategic asset that enables agility, personalization, and innovation. It's the conduit through which businesses build lasting relationships with their customers, steering them toward success in today's competitive landscape. Join us at Comptech as we navigate the realm of Digital Experience Platforms together, redefining what's possible in digital engagement! 🌐 #DXP #DigitalExperience #ComptechExpertise

Have you checked our newest article? In a short interview with our CEO, Onur, he discussed Countly's all-in-one approach to product analytics. He stated, "Our ambition is to make Countly the platform you absolutely need if you have a digital product. That’s a big ambition and is an ever-evolving one, but we are behind our words and working on an exciting set of new capabilities centered around the concept of crafting user experiences. We’re calling it the Journey Engine, and the idea is to bring everything Countly has to (and will) offer into a single engine to let our customers build data-driven and personalized experiences for their users in an intuitive and accessible way.” 💚 Discover what makes Countly an all-in-one product analytics tool and how it can benefit your business in this new read: https://lnkd.in/g5mNFYkS #digitalproduct #productanalytics #userbehavior #useranalytics #userjourney #countly

Surveys are great, but they're just one piece of a 360 degree view of customer experience. Pegah Valeh explains why Meta Reality Labs uses a few different types of feedback. Learn about what other feedback Meta Reality Labs collects: https://bit.ly/3YLIXqw

Curious about why HelloFresh opted for Sprig over its competitors? Join us to delve into their choice and gain invaluable insights into their 🌎 global audience. In our upcoming webinar, James Villacci, M.A. UXC, will walk you through the process of evaluating user feedback tools, empowering your team to find the perfect fit. Discover how HelloFresh's research team utilized Sprig to enhance their experimentation strategy, driving innovation in product development. Don't miss out on this opportunity to streamline your approach and level up your product game! Register 👉 https://lnkd.in/e5nhc-Mz #ProductMarketing #Survey #Insights #UX