ADDAR GROUP is Hiring!!
we are looking for #ApplicationSupport (#L2) for our banking client in Riyadh, Saudi Arabia
Job Role: IT #ApplicationSupport(#L2)
Job Location : #Riyadh, #Saudi Arabia
Visa : Transferable #Iqama
Description:
• Investigate and analyze application-related incidents, identifying root causes and implementing effective solutions.
• Provide second-level (#L2) #Production support, responsible for diagnosing and resolving technical issues, providing support to end-users, and collaborating with cross-functional teams to enhance overall system efficiency.
• Provide a workaround fix and collaborate with application vendors for permanent resolution of the bugs.
• Troubleshooting techniques and problem-solving skills.
• Handling deployment activities in production environment.
• Follow up skills to get issues resolved and prepare effective support.
• Monitor the performance and availability of applications, identifying potential issues, make sure of effective alerting setup and problem reporting.
• Provide Support housekeeping activities.
• Knowledge in Incident Management and Change Release Life cycle.
Qualifications:
• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience in a similar role, preferably in application support or a related technical support in Banking.
• Excellent communication and interpersonal skills
If interested, kindly share your profile to [email protected]
Regional Sales Manager - KSA BH PAK
3moThat’s Massive Equipment handling… Congratulations to entire team for the great job done..