Adam Dorrell’s Post

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Visionary CEO CustomerGauge - b2b Account Experience™ SaaS, expert in b2b relationship CX to drive enterprise growth. Founder member CPGexperienceCouncil.org

I learned about the #DigitalShelf and why it’s important to the CPG Experience. My tutor was Mert Damlapinar, and you can listen. Mert explains how digital experiences are at the forefront of today’s retail #experience, and how #CPGbrands need to transform their thinking from a physical world paradigm. He’s a well known expert in the field of e-commerce and digital marketing: an author, a former director of brands like L’Oreal, Mondelez, Sabra. Mert shared his insights into how the Digital Shelf has evolved - from the  “Long Tail” concept of merchandising everything to now - with a low number of featured items that seem to perfectly match your search. Behind the scenes is an incredibly complex system of algorithms that make up the Digital Platform Strategy. As the majority of purchase decisions are made online, CPG vendors need to understand this rapid shift. Mert explains the three pillars of the Digital Shelf, and the skills needed to harness it. And Mert and I finish the podcast by contrasting a few concepts from Paco Underhill’s  1999 book, “Why We Buy (the science of shopping)” to today - if you’ve not heard of “Butt Brush” before you should stay to the end! https://lnkd.in/eRqfCbXk

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love it! so much ad spend is being push into socials which don’t always do the results you expect. Strong CPG good ads in relevant retail locations have THE best conversion rates - i’ll add your book recommendation to our company read list!

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