Crisis Communications, Management & Mitigation | Speaker| Author | US Coast Guard Veteran
When one of Dr Disrespects responses was: “...I get it, it’s a hot topic but this has been settled, no wrongdoing was acknowledged and they paid out the whole contract.” The crisis management spidey senses weren’t just tingling anymore they were screaming and running in circles on fire. It's no surprise that the studio he cofounded distanced themselves from him. A lot of folks are questioning why Twitch/Amazon didn’t do more. As a crisis comms expert and former Amazonian (AWSer), it's clear they prioritize protection of the company and brand above all else. I can hear the convo between leadership in my head now: “should we turn this to the authorities?” “If we do- then we are admitting we let this happen and people will be wondering who else we might be covering for.” “We are opening ourselves up for possible lawsuits…” “If it comes out he did this before we could be liable for not doing a background check.” “If we turn it over to the authorities without them asking for it or having a warrant we are going to lose the trust of everyone using our systems because privacy.” “What if we just fire him and tell him we know what he did- that should keep him from saying anything, and if it ever does come out we are covered cause we did fire him!” This is the exact sort of ethical situation I talk to my students about- where a company is in a grey zone of what is legally okay and what is morally/ethically right. I will let my legal friends go over what Twitch’s legal responsibilities might have been… Read more: [Link to the article] #CrisisCommunication #GamingIndustry #Twitch #Amazon
