Accenture UK & Ireland’s Post

How is Generative AI driving businesses forward? 🤔 We're leveraging it to optimize product development by generating innovative design concepts, enhance customer experiences through personalised recommendations, and streamline operations by automating routine tasks. Discover how we're turning AI into action. https://lnkd.in/duf7zxX  #GenerativeAI #AIstrategy #businessinnovation

💡📈 Learn how small businesses are harnessing the power of Generative AI for creative solutions, streamlined processes, and enhanced customer experiences. #SmallBusinessSuccess #GenerativeAI #InnovativeGrowth For more insights, visit cict.com.au/blog

Generative AI is set to transform the retail industry. By enhancing store operations, boosting workforce capabilities, and driving new growth, this technology is a game-changer. Retailers can see significant gains in productivity, customer service, and sales growth by strategically implementing high-impact generative AI solutions and making them accessible across the workforce.   Check out this report my colleagues Tanja Colanero, Corey Rochkin and I have just written where we discuss generative AI-powered stores in detail and provide ready-to-implement use cases that show how to generate high impact >   https://lnkd.in/dB5G8PgY   #GenerativeAI #FutureOfRetail #CustomerExperience #OWRetail

Retailers in the GCC have a unique opportunity to leapfrog traditional evolutionary steps in store operations by leveraging generative AI. Here are three key insights from Oliver Wyman's latest report written by my fantastic colleagues Jens Torchalla, Tanja Colanero and Corey Rochkin on how generative AI can revolutionize retail stores: Efficiency Leapfrog: Unlike Western markets where efficiency is a primary focus, many GCC retailers are still evolving in this area. Generative AI can help them skip some evolutionary steps by automating repetitive tasks, optimizing labor scheduling, and providing rapid insights into store KPIs. This can significantly enhance operational efficiency without the need for over-engineered change management. Enhanced Customer Experience: Store operations in the GCC are heavily focused on delivering exceptional customer experiences. Generative AI can take this to the next level by analyzing customer traffic patterns and feedback to optimize store layouts and product placements. This ensures a more personalized and engaging shopping experience for customers. Hyper-Personalization: The diverse population in the GCC presents a unique opportunity for hyper-personalized retail experiences. Generative AI can create tailored offers and recommendations, ensuring that each customer feels valued and understood. Looking forward to discussing this with our clients in the Middle East Joe Abi Akl and Cyril Semaan! For more insights, check out the full report here: https://lnkd.in/dNs-QC_v #OWRetail #GenAI #Transformation

Customer experience trend #1: Generative AI will accelerate the delivery of a more humanized journey that feels personable & interactive: https://zdsk.co/47SIdAW Learn how businesses are leveraging GenAI and discover all 10 trends in the Zendesk #CXTrends 2024 report.

Leverage the power of generative AI to elevate customer experiences. Here's how it can help your business: Increase productivity by acting as a trusted assistant Create work summaries and mobile work briefings Preserve and share knowledge across your business Transform your customer service strategy with cutting-edge AI solutions from Cognate Inc. #GenerativeAI #CustomerService #BusinessInnovation #CognateInc #AITransformation #CustomerExperience https://lnkd.in/gVEBuYa3

Did you know choosing the right AI strategy is crucial? PnPAI family, Welcome to a new and important series in AI. Our series is designed to help business owners make smart decisions about integrating AI. Whether you're aiming to streamline operations, enhance customer experiences, or drive innovation, we'll cover the key tech and business factors you need to consider when selecting the perfect AI approach for your needs. Don’t miss the kickoff of our series this Thursday PnpAI : PLUG and PLAY AI Email: [[email protected]] Website: [https://www.pnpai.co] #pnpai #AIInsights #BusinessGrowth #SmartAI #TechTips #InnovationUnleashed #AIForSuccess #AIIntegration

In the digital age, innovation is not just about the next step but about leaping forward. Generative AI is such a leap—a transformative force that empowers customers and employees, reshaping how businesses deliver services. Join us for an on-demand webinar that explores the potent combination of Generative AI and customer experience. Discover how this technology is not just enhancing efficiency but is crafting deeply personalized and engaging services for every unique customer need. Watch Now: https://hubs.la/Q02tT82T0 #GenerativeAI #CustomerExperience #DigitalTransformation #EMERGYS

I am very excited to share the most recent report I just published with my colleagues, Jens Torchalla and Corey Rochkin, about #GenAI in Retail. Imagine a retail store where 40% to 60% of human tasks can be automated, leaving more time to drive cost and productivity improvements whilst fueling new growth. By streamlining repetitive tasks, employees’ time can instead be focused on higher-value activities like customer interaction, sales opportunities, and personalized offers. Discover our accessible GenAI use cases that show how to generate high impact. #GenerativeAI #AI #OWRetail #TechInRetail