60 Decibels’ Post

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Want to know how our clients use the impact data we gather for them? We listen directly to end customers and beneficiaries to understand exactly what kind of impact an intervention is having on their lives. Our process involves 15-minute phone interviews conducted by our network of 1,400+ research assistants who speak 125+ different languages. We uncover: - Whether an intervention is actually being used, and why or why not - Who is using it and what their lives look like - How satisfied they are with the product/service We then analyze and benchmark the data and walk the organisation and/or funder through the results. We provide the data in a clear and concise format, validating areas of strength and identifying practical next steps for further improvement. Swipe to see some of the most common ways our data is used, such as accessing or allocating funding, product development, customer service training, and more. #impactmeasurement #impactinvesting #impactdata

Kipkoech Kelvin Kimutai

Chief Upskilling Officer - Talenteum.Africa 💫 Education | Mentorship | Remote Employability | Financial Accounting | Investment

2mo

Interesting. Can I have a conversation with you about this?

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