From the course: Understanding Information Architecture
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Managing information architects: The reporting structure
From the course: Understanding Information Architecture
Managing information architects: The reporting structure
- Obviously every organization is different, but because information architecture is a pretty specialist role, information architects tend to end up in a central group, splitting their time between different teams as needed. That often means some form of matrix management, where the information architect has a direct manager in their central group, but also takes guidance from the project managers on each team they work with. The central group manager would be more responsible for HR and career development. The project managers would govern the actual work. Both sets of individuals would contribute to performance reviews. Another alternative in this situation is when the central team has a service relationship with each project. Often a central design or user experience group will act as consultants to multiple projects. In this situation, the central manager still needs to get input on how satisfied each project manager was with the information architect's work, but the central…
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