From the course: Nano Tips to Sharpen Your Critical Thinking with Shadé Zahrai

Getting better buy-in through critical thinking

From the course: Nano Tips to Sharpen Your Critical Thinking with Shadé Zahrai

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Getting better buy-in through critical thinking

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If you've ever pitched ideas that were unenthusiastically received with an implied, so what? Then, hint, hint. Maybe you needed a better prepared pitch that answers, so what? Enter the Morris Five, a tool developed during a Lean Six Sigma deployment in the U.S. Army. By asking so what not once, but five times, you focus on the maximum impact of potential solutions and you're forced to formulate solid arguments, and again, buy in, especially from senior leaders. Here's an example. Problem. The Compliance Department is complaining of burnout. Solution. Schedule a town hall to hear suggestions followed by a strategy meeting to implement ways to increase efficiency, upgrade automation, and improve work-life balance. So what will that mean? It will help employees feel valued and heard. So what will that mean? This will contribute to a more positive workplace culture. So what? This will increase employee engagement. So what? This means an increase in performance and productivity and reduced attrition. So what? Increased performance means faster approvals, improved project deadlines, and more satisfied clients. This is the maximum benefit. This is what will gain you by in.

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