From the course: Managing Teams

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Influence strategies

Influence strategies

- Effective managers must influence up, down, and sideways. Establishing trust is essential for influencing people because we're all more likely to be influenced by someone we trust. I'm going to summarize a few tried and true strategies for influencing and persuading those around you. Scientists who study persuasion have uncovered some universal themes tied to human nature that you can leverage to increase your influence. Hear them out. If you want to influence someone's thinking, especially if they disagree with you, it's important that they feel heard. Listening actively involves being present, patient, and engaged in the conversation. It also involves asking questions to better understand the other person's perspective. When you do pitch your ideas, make sure you're including a mix of credible facts, emotion, and logic. In order to persuade, you want to lead with emotion. Make sure you address the feelings associated…

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