From the course: Managing Teams

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Clarify expectations

Clarify expectations

- A recent Gallup poll showed that most employees don't know what is expected of them. You can probably think of lots of reasons why this might be a problem. As a manager, it's important to ensure that there's a shared understanding of what's expected from your team. You don't necessarily want to get involved in the details of how the work is getting done, so it's important that you set clear standards so your team can work without your direct oversight. Here are five quick tips for how you can do this. First, be upfront about what you expect and share this information early and often. We all need reminders, so you should expect to have to repeat your overall expectations. When you're sharing your expectations, it's important to also share why you're having this discussion. Unclear expectations can lead to duplicate efforts, burnout and resentment. The reason we spend time aligning expectations is to avoid unnecessary…

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