From the course: How to Proactively Manage Conflict as an Employee
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Defining conflict
From the course: How to Proactively Manage Conflict as an Employee
Defining conflict
- Have you ever said, "my job would be so much easier if I didn't have to work with people." We've all said it. Every single one of us has felt frustrated at work when our needs, values, or ideas differ from the people around us, and there is no clear way to settle the dispute. That's conflict. The first step to solving conflict is to label it. When you can name it, you can fix it. There are four common reasons behind conflict at work. They are indifference, tension, struggle, and hostility. Have you ever felt someone isn't working as hard as they should? That's called indifference. When we believe that someone doesn't care about work or when people think that we're lazy or checked out, that creates a ton of conflict. Have you ever walked into a meeting and sensed a negative vibe? That's tension, and it develops when there's a lack of trust and no healthy way to ask questions about deliverables and performance and…
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