From the course: Communication Foundations

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When you want to build rapport

When you want to build rapport

From the course: Communication Foundations

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When you want to build rapport

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- My daughter Molina recently graduated from college and has been conducting informative interviews to gather career advice. What Molina didn't realize was that she was getting a crash course on rapport building. Even if you're not in her shoes, using rapport- building skills will benefit you in any situation when you are connecting with other people. Here's some tips to use in your next conversation. Find or build on common ground. When you connect with someone you don't know well, start with discussing the external environment or a common context. For example, I recently encountered a group of women in a hotel elevator who were all wearing historical costumes. I opened with, "I must have missed the invitation. Have you all been having fun?" This led to an engaging conversation about their evening. If you are more familiar with the person, you can initiate a conversation on a more personal note. Follow up on a previous…

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