From the course: Communication Foundations (2018)

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When you send emails

When you send emails

From the course: Communication Foundations (2018)

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When you send emails

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- Annabel Acton, a Forbes contributor, said she likes her email like her dentist visits, short, to the point and only when necessary. I think that's a great way to approach email, especially given that office workers on average receive 200 emails a day, or spend 2 1/2 hours a day on email. Let's talk about some best practices for writing emails that get action. When crafting an email, begin by thinking of the action you need the reader to take, make sure that action request ends up being in your first or second sentence. If no action is necessary, think twice about whether this person really needs the email. Amanda, a project manager, drafted this email to her team. She wrote. - [Amanda] The activity report was started in the '90s by our president Renee Momper as a way of collecting and aligning activities happening in the various units. It's since been revised to include updates on departmental activities…

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