Walser Automotive Finance Manager

Walser Automotive Group is driven by our passion for cars and people. For over 60 years, we've led automotive retailing with a transparent buying approach. Today, we support our team with family-focused benefits, career paths, and a commitment to diversity. Family-run and family-owned, we thrive on our inclusive and dynamic culture. That's the Walser Way.

Walser’s Core Values

Do The Right Thing – Nothing is worth compromising a relationship

Lead By Example – Be willing to help no matter how difficult the challenge

Display Positive Energy – A good attitude is highly contagious

Be Open Minded – The only thing that is constant is change

Job Duties (Will Include but Not Be Limited To)

• Develop and execute the overall F&I strategy of dealership
• Work with Sales Managers and Customer Specialists to set sales objectives and increase F&I performance
• Follow company rules for safeguarding customer information at all times
• Verify that every customer is being offered ancillary products per Walser Policy
• Train and manage staff in company policies and ensure adherence to all company policies
• Daily reporting to include blue sheet audit, F&I performance tracking
• CIT support for funding and system issues (i.e. DMS, FUSE)
• Offsite/out of state deal structure & compliance
• AFIP certification and store F&I compliance adherence
• Deal involvement with customers and side by side with managers
• During peak business hours: credit interview, deal submission, menu involvement, etc
• During non-peak business hours: side by side deal involvement with mangers at all stages of F&I process
• Executing action plans to develop underperforming sales managers
• Working with sales managers to create action plans to develop underperforming customer specialists
• In-store training
• Daily morning CS training
• Daily small group CS training
• Daily 1:1 CS and manager training
• Weekly sales manager training
• New sales manager onboarding for F&I related topics
• Sales manager F&I test outs
• CS advanced F&I test outs
• Ensure that any employee relations issues or concerns are addressed and escalated to HR when necessary
• Monitor and assist in the implementation of company initiatives and legal compliance measures and ensure the communication of company news on a regular basis
• Ensure Walser service processes and scripts are followed by employees
• Support the career and professional development of staff
• Lead by example and be an advocate for staff
• Must wear safety eyewear at all times when in dealership service departments
• Must wear hard-toed shoes and slip resistant footwear in when in dealership service departments
• Embrace and exhibit Walser CORE values
• All other duties, tasks and/or projects as assigned
  
  
  

Minimum Requirements

• Proven success in a managerial position
• Proven ability to lead, coach and develop a team
• Must have a minimum of 1 year in a sales manager or F&I manager role
• Must be able to make detailed financial decisions within strict timeframes
• Proven organizational, time management, and problem solving skills
• Demonstrated ability to multi-task, handle frequent interruptions and shifting priorities
• Demonstrated strong and effective oral and written communication skills
• Must have excellent customer service skills
• Must have a positive attitude and work well in a team environment
• Must have a valid driver’s license and acceptable driving record
• Physical Demands
• Moving and walking around the dealership
• Sitting, standing, reaching, bending, and lifting
• Utilizing a computer for day-to-day tasks and electronic technology required by OEMs
• Certain areas of the dealership environmental demands may include noise, vibration, paint, dust, exhaust fumes, other hazardous and non-hazardous materials, extreme heat and/or cold
• Driving vehicles
  
  
  

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.