Provides culturally relevant counseling and assessment services to Native American Indian consumers
Job Duties And Responsibilities:
(Note: Duties and responsibilities may be added, deleted, or changed at the sole discretion of Sycuan Management at any time)
Manages extensive consumer rehabilitation plans by collaborating and coordinating case management, including vocational counseling and guidance, testing, medical restoration, assessing training needs, direct employer contacts for on-the-job training and job placement, following up to ensure progress towards intermediate objectives and vocational goals are met, and providing reports of case management progress to the Vocational Rehabilitation Director. - 40%
Determines eligibility for vocational rehabilitation services by evaluating applicant's abilities, capabilities, resources, priorities, and concerns, obtaining and reviewing medical, psychological, vocational, and educational data to determine feasibility, eligibility, functional limitations and job labor market demands, and assessing and developing a realistic individual plan for rehabilitation and employment (IPE). - 25%
Provides administrative and clerical support to the Vocational Rehabilitation Department by collecting, sorting, and processing incoming and outgoing mail, filing, creating and revising departmental forms and documents as needed, updating consumer contracts, collecting and tracking monthly case load hours, purchase orders, and check requests, and sending them to Accounts Payable for processing. – 10%
Provides initial customer service by answering incoming calls, greeting visitors, clients, and employees in a friendly and courteous manner, screening and directing visitors and callers, answering general inquiries, relaying pertinent messages and inquiries to the appropriate person, and assisting Vocational Rehabilitation staff as needed. – 10%
Provides logistical support for programs by coordinating meetings, workshops and technical training, developing flyers and forms, following up with SITVR Partners and outside organizations, and assisting with and/or facilitating training sessions, meetings or presentations as needed. – 5%
Monitors supplies and assets for the Vocational Rehabilitation Department by maintaining inventory of departmental supplies, ordering and purchasing supplies as directed, processing purchase orders, reconciling bills, requesting payment for vendors and suppliers, conducting department monthly audits of inventory and assets, and researching and communicating findings to the Vocational Rehabilitation Department Director. - 5%
Promotes continued departmental communications by attending board meetings and other meetings as needed, preparing and distributing meeting minutes, maintaining a professional department image, and consistently communicating and presenting information in a professional manner in all business interactions. - 5%
Job Specifications:
Education and Experience:
Essential:
High School Diploma or G.E.D.
Vocational Rehabilitation Case Management Experience
California Driver’s License in good standing
Desirable:
Bachelor's Degree in rehabilitation or related field
Data Ops Case Management System experience
Essential:
Skills and Knowledge:
Ability to work with individual/groups with multiple disabilities, interests and backgrounds
Ability to collect and analyze data appropriate to client progress and services
Understanding of the knowledge, skills and abilities required in a wide variety of job classifications
Working knowledge of EEO/Affirmative Action regulations and guidelines
Working knowledge of educational institutions and counseling resources on tribal reservations
Working knowledge of Tribal and County organizational services, functions, and policies and procedures
Working knowledge of the social, emotional, behavioral, and psychological impact of personal problems on the individual and his/her workplace
Familiar with local community, language, and culture
Ability to appear for work on time
Ability to accept constructive criticism
Ability to maintain confidentiality
Ability to complete forms and documents
Ability to communicate effectively, both orally and in writing
Ability to work outside of regular business hours, as needed
Ability to work independently
Ability to learn and utilize computerized case management system
Record-keeping and organizational skills
Working knowledge of Microsoft Word and Excel
Desirable:
Supervisory/Managerial Accountability:
Direct: None
Indirect: None
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Gambling Facilities and Casinos
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