Training Programs Manager

Kind Behavioral Health, a leading provider of Applied Behavior Analysis services, seeks to hire a Manager of Training Programs to lead the oversight, maintenance and execution of our ongoing training and onboarding programs. KBH is dedicated to improving the lives of children with Autism Spectrum Disorder(ASD). We provide life-changing treatment to children with ASD through providing outstanding quality care and delivering exceptional clinical outcomes in an environment in which all are encouraged to be kind, think big, have fun, and do good.

The Training Programs Manager will be responsible for designing, implementing, and overseeing training programs that enhance the skills and knowledge of employees. This role involves collaborating with internal clinical experts to identify training needs, develop comprehensive training plans, and evaluate the impact of training initiatives. The ideal candidate will be a strategic thinker with a passion for employee development and a proven track record in training program management.

Essential Job Responsibilities:

Steward front line staff (Registered Behavior Tech) onboarding training to be a best in class, engaging experience

Recruit and select trainers

Supervise and mentor trainers for all non-clinical aspects

Ensure all routine training logistics are planned and communicated

Optimize ongoing training program for enabling best learning environments and increasing volumes of new hires

Partner with clinical and functional leads to ensure training covers best in class content

Update training materials, e-learning modules, and other educational resources as needed to ensure content is always current,

relevant, and compliant with BACB requirements and industry best practices

Onboarding Training Broadly

Upgrade or build formal, complete and engaging onboarding training for BCBAs, CDs, Clinic Admins, and corporate staff

Develop creative ways for all team members to connect with the Kind Way of services, learn about ASD and child development,

and build real relationships with their new colleagues

Ongoing Training

Create and maintain a detailed training calendar, ensuring timely and efficient delivery of training events.

Steward the calendar creation and logistics around ongoing training events for clinical staff (RBTs and BCBAs)

Partner with internal experts to build and launch training events that can become part of a clinicians standard development

plan

Learning and Development Priority Setting

Plan agenda and facilitate conversation of Learning & Development Board (internal committee to align on L&D priorities)

Bring thought leadership to training program broadly and specific training events based on:

Instructional design

How To Build Concepts On Top Of Each Other

Facilitation best practices

Measure training effectiveness & continuously improve based on data and feedback from stakeholders

Manage vendor relationships relating to learning management system and other training-related 3rd party vendors

Serve as the administrator for third party training certifications (i.e. ACE certifications, CEU administration).

JOB QUALIFICATIONS AND COMPETENCIES:

• Bachelor’s degree. Graduate degree in business, HR, I/O psychology or other related field preferred
• 3+ years experience in both training program management and training execution, ideally with a geographically dispersed team
• Demonstrated experience delivering high-impact training at scale, both in-person and virtual
• Experience in healthcare, clinical or educational environments preferred
• Strong knowledge of adult learning theories and approaches preferred.
• Self-starter that adapts well to change in a fast-paced and sometimes unstructured workplace, proactively raising issues as they arise, or as additional support is needed
• Adaptability and continuous improvement mindset
• Flexible attitude and enthusiasm for positive change
• Professional and comfortable working with all employees, including the senior leadership team, in a highly collaborative and cooperative fashion
• Exceptional communication skills, writing skills, interpersonal skills, and ethical mindset
• Highly proficient in Office suite (Word, Excel, PowerPoint and Outlook)
• Willingness to travel within KBH markets
• A desire to be challenged, make an impact, and learn in one of the fastest growing companies based in NC
• Role performance will be measured by a set of agreed upon KPIs, such as pass rates, student success, training execution, and learner feedback
  
  
  

About KBH:

Kind Behavioral Health (KBH) is committed to providing the highest quality of care by utilizing the empirical science of behavior in order to make data-based decisions to deliver remarkable outcomes and exceed client expectations. We have a strong focus on teaching functional communication and the life skills necessary to lead autonomous, fulfilling lives. Our love of science and our passion for serving special needs populations keeps us motivated for constant improvement and the pursuit of excellence. At KBH, we recognize that our investment in our clinical team drives our client outcomes and we have created a culture of learning, collaboration, and continued growth.

KBH is committed to creating a diverse environment and we are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Diversity is more than a commitment at KBH- it is the foundation of what we do, adhering to the highest professional standards while creating an environment in which exceptional people (like you!) can think big, have fun, and do good.

Are you Interested?

We are looking forward to sharing our knowledge of Autism and Behavior Analysis with our new team members. If you are excited about this opportunity to learn and grow, apply to join the KBH family. We cannot wait to see the impact you will have on the children and families we serve!