Telecommunications Analyst - Public Trust
Telecommunications Analyst - Public Trust
AMERICAN SYSTEMS
Annapolis, MD
See who AMERICAN SYSTEMS has hired for this role
Job Description
Wanted: An experienced Telecommunications Analyst with demonstrated expertise and extensive management experience in VoIP with Avaya and Cisco technologies and systems administration (RHEL and Microsoft).
As a Telecommunications Analyst, You Will
Company Awards
Job Requirements
Wanted: An experienced Telecommunications Analyst with demonstrated expertise and extensive management experience in VoIP with Avaya and Cisco technologies and systems administration (RHEL and Microsoft).
As a Telecommunications Analyst, You Will
- Work with the latest, cutting edge technology.
- Work with a team of driven, supportive and highly skilled professionals.
- Receive a robust benefits package that includes Employee Stock Ownership Plan!
- Enjoy flexibility managing your work hours and personal needs with a single accrual leave plan.
- Build trunk groups and make route pattern AAR/ARS changes.
- Perform daily customer moves, add, change, and delete (MACD) operations and support.
- Consolidate stand-alone Call Management Systems (CMS) into one Enterprise CMS for centralized reporting and reduced maintenance costs.
- Provide Windows 2012R2/2016 and Linux administration: patching, upgrades and monitoring for 200 servers (Dell, HP, IBM) and 1000 user.
- Upgrade Avaya and Cisco telecommunication systems; maintain operating systems.
- Perform changes in container-based technology – OpenShift.
- Leverage soft phone applications for remote call center agent’s business continuity and disaster recovery plan.
- Design, test, and deploy VDN/vector logic, routing, and call treatment based on business requirements.
- Perform web server configuration/service management of Apache.
- Deploy Avaya soft phone (One-x Communicator) and IP hard phones as a corporate service for work at home and hoteling employees.
Company Awards
- Forbes National Best Midsize Companies 2021
- Energage National Best Workplaces, National 2021
- Washington Post Best Workplaces, 2021
- U.S. Department of Labor Hire Vets Medallion
- BEST FOR VETS by Military Times
- TOP 10 MILITARY FRIENDLY COMPANY by MilitaryFriendly.com
Job Requirements
- A minimum of 7 years of recent and relevant experience.
- MCSA & RHCSA (RHEL 8) certifications.
- Domain expertise: VoIP, Web Services, Operating Systems, Data Center Support, Networking, Security.
- Technical skills: PBAX and VoIP communications (Avaya, Cisco), Avaya Virtual Platform, Apache Tomcat, IIS, Nginx, Windows 2012/2016 R2, AIX, RHEL 6.7 & 8, Ubuntu, Red Hat, MS Windows Server/Azure/SCCM, HP, Dell/EMC, IBM, F5, Red Hat Satellite, IBM Big Fix, Cisco, Palo-Alto, Mojo, McAfee DES, BitLocker, Nexpose, CrowdStrike, Bluecoat, SEPM, Avaya (Red) Aura Configuration Manager, ESS, LSP, AES, & CMS administration.
- Other preferred certifications: CompTIA, MCP/MCSA.
- A Bachelor’s degree from an accredited college or university in information technology management or a related field preferred but not required.
- Previous Transportation Security Administration (TSA) personnel clearance preferred but not required.
- Prior experience with and knowledge of TSA’s mission priorities, systems, and applications preferred but not required.
- Strong written and oral communication skills. Ability to coordinate across large groups of people at multiple levels
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Seniority level
Mid-Senior level -
Employment type
Full-time -
Job function
Information Technology -
Industries
IT Services and IT Consulting
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