Statistical Specialist

Penn National Insurance has an amazing opportunity to join our world-class Actuarial team as a Statistical Specialist! This is a hybrid position reporting to our home office in Harrisburg, PA.

The Statistical Specialist is responsible for the internal collection of statistical data and the verification of its accuracy. Statistical Specialists are responsible for the dissemination of that data to rating bureaus and state insurance departments as required by statistical plans and statutory requirements. This position has a variety of customers, both internal and external, and must be able to respond to and balance the needs of all customers.

COMPETENCIES AND ESSENTIAL DUTIES OF THE STATISTICAL SPECIALIST

Team Building

• Works with the Statistician and Information Technology to resolve problems and/or issues with statistical reports and plans.
• Offers help while building the other person’s sense of task ownership; resists taking over; boosts confidence that the other person can successfully complete the task.

Attention to Details

• Reconciles statistical and financial figures and reports.
• Verifies the accuracy of statistical data used in rate making and other Actuarial data bases; assists in the reconciliation or correction of the discrepancies.
• Thoroughly documents the sources of data for all reports.

Quality Orientation

• Reports statistical information to the rating bureaus, statistical agencies, and regulatory authorities.
• Serves as an intermediary between the company and statistical agencies with the assistance of the Statistician.
• Analyzes error patterns in data submitted to the statistical agencies and bureaus and recommends possible solutions to the error causing conditions.

Planning & Organizing

• Maintains a system to track state requirements and due dates and complies with those requirements and dates.
• Develop an in-depth knowledge of the statistical plans and the company information systems.

Positive Approach

• Recommends changes to existing statistical plans and assists in the implementation of necessary changes.

Applied Learning

• Puts new knowledge, understanding, or skill to practical use on the job; furthers learning through practice and ongoing feedback.
• Readily absorbs and comprehends new information and develops skills from formal and informal learning experiences.

Embraces Data Analytics

• Accepts opportunities to learn about what tools are available for data analysis and when they are appropriate to use.
• Documents data analysis steps so that they may be repeated and reviewed later.

Performs various projects requested or assigned by the Statistician.

CORPORATE CORE COMPETENCIES OF THE STATISTICAL SPECIALIST

Effectively Communicates and Connects

• Communicates clearly and concisely.
• Prepares written communications that adhere to department standards.
• Attentively listens and asks clarifying questions.
• Builds positive relationships within the workplace.

Customer Focused

• Develops and maintains knowledge about the needs of customers and how the team provides value.
• Aware of customer risks and when to escalate risks.
• Identifies and utilizes the appropriate resources to solve customer problems.
• Accelerates follow-up and action to resolve issues.

Talent Development Mindset

• Brainstorms ideas for technical and/or professional development.
• Works with supervisor to identify relevant development opportunities and shadowing opportunities including technical skill building and professional skill enhancement.
• Acts on opportunities to recognize colleagues for a job well done.

Demonstrates Adaptability

• Seeks to understand others' needs and perspectives, especially those different from own.
• Open to learning about new and challenging ideas to drive the success of the work in which involved.
• Learns how to be flexible to accommodate deliverables and prioritize work effectively.

Demonstrates Accountability

• Takes ownership of mistakes and consults with others to resolve, learning from the experience.
• Consistently checks the accuracy of work.
• Provides coverage or assistance to others when needed.
• Proactively steps up to provide guidance or assistance.

SPECIAL RELATIONSHIPS OF THE STATISTICAL SPECIALIST

• Interacts with all levels of the organization internally, specifically within Underwriting Operations and Claims.
• Interacts with external entities to include rating bureaus and state insurance departments.
• Interacts closely with various Information Technology groups.

QUALIFICATIONS OF THE STATISTICAL SPECIALIST

Education/Credentials

• Associates degree in a business-related curriculum or equivalent education and experience

Experience

• Minimum of 2 years insurance experience

Technical/Professional Knowledge

• Basic knowledge of the fundamentals of Property and Casualty Insurance
• Proficient with PC skills and knowledge of the Windows operating systems and Microsoft Office
• Good communication, organizational, and time management skills
• Ability to work in a deadline driven environment

JOB REQUIREMENTS (as required by ADA – Americans with Disabilities Act)

• This position is primarily a sedentary position that requires occasional standing and walking throughout the office environment.
• Must be able to see and effectively use a computer monitor.
• Must be able to operate a computer, keyboard and applicable printers and other general office equipment.
• Must be able to access and enter information accurately using automated systems.
• Must be able to hear and communicate via the telephone and/or monitoring devices to both internal and external clients.
• Must be able to present information to individuals and groups.
• Must be able to interpret and apply concepts that may or may not be based upon established guidelines.
• Must be able to maintain acceptable attendance and adhere to scheduled work hours.

Only candidates from the following states will be considered for opportunities with Penn National Insurance: Alabama, Delaware, Iowa, Maryland, Minnesota, North Carolina, New Jersey, Pennsylvania, South Carolina, Tennessee, Virginia, Wisconsin.