The primary purpose of this role is to oversee the Distribution Center facilities and equipment, and to manage working relationships with Facility Management, Distribution Center Operations, Engineering, Corporate Finance, ESS and vendor partners. This includes responsibility for overseeing the maintenance, repair and replacement of Distribution Center equipment, waste and recycling programs through conducting regular and routine checks, establishing a thorough planned maintenance schedule, executing the process for supporting distribution center maintenance teams with unplanned and preventative repair, replacement, annual and long-range planning and forecasting. Additionally, this role works to develop strategic plans to improve asset life cycles, control and maintain expenses, and conduct capital planning for to ensure facilities management excellence. This position also has responsibility to support and track the execution of all capital and expense purchase order creation and approval for all Supply Chain facilities. This is an extremely visible role responsible for creating, prioritizing, and executing a roadmap of work that will deliver Lowe's Supply Chain strategic initiatives and operational and financial objectives. In scope activities for this role and team include: Development, execution and leadership of DC facilities business strategy in partnership with cross-functional teams across the Store Support Center (SSC). Proactive identification of key initiatives to achieve financial goals, eliminate waste, and provide best practice experiences for both Lowe's associates and vendors. Process design, testing, and continuous improvement, to drive customer satisfaction, business simplification, and DC associate productivity. Development and deployment of technology solutions (in partnership with Engineering) to eliminate or automate inefficient, complex, and cumbersome processes. Development, implementation, tracking, and delivery of operational metrics. Serve as the first escalation point in support of SSC partners, field leadership and Distribution Centers. To accomplish this requires: 1) a strategic focus centered on Lowe's customers, Stores and DC associates, 2) the courage to challenge the status quo, 3) the transparent identification of problems, and the ability to rapidly prioritize and implement solutions; 4) enterprise thinking and cross-functional partnership, 5) operational business expertise, 6) systems-thinking to integrate new and legacy applications and processes.
Essential Functions:
Collaborates with key stakeholders in relevant business areas including but not limited to DC Operations, Facilities Management, ESS and Finance to maintain the brand image, to coordinate and identify business needs and areas for reduction of total cost of ownership
Owns and Develops annual and long-term strategic plans utilizing facility condition assessments, financial reports, and other business analytics for facility expenses and capital reinvestment for each distribution center
Oversees, establishes and executes the process for routine equipment condition assessments for DCs
Directs the support team in response to unplanned maintenance needs and for the completion of assessments, replacement of schedules, etc.
Manage a team of subject matter experts that directly support in-house distribution center maintenance teams
Reviews internal business metrics and vendor scorecards (i.e. for response times) to deliver long-term solutions to improve program effectiveness and cost-efficiency
Manages the vendor accounts associated with Lowe's facilities in order to improve response time, quality of service, and enterprise expenses
Leads a highly skilled and engaged workforce by aligning resource plans with business objectives; recruiting, selecting, and developing talent; motivating teams; preparing individuals for growth opportunities and advancement; staying current with industry trends, benchmarks, and best practices; providing guidance when difficult decisions need to be made.
Requirements:
Bachelor's degree in Real Estate, Engineering, Architecture, Construction, Facilities Management, or related field
10 years supporting a complex, multi-unit distribution environment
Strong analytical skills and the ability to make critical decision based on a data-supported business case
Experience in customer service and consistently achieving service agreement standards
Experience managing vendor and client relationships
Experience building and managing a team with direct reports and working with senior executives
Demonstrated ability to apply principles of cost-benefit disciplines
Experience in facilities management or construction management and maintenance in a mechanized distribution center environment
Experience managing a portfolio of distribution center locations
Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.
Seniority level
Director
Employment type
Full-time
Job function
Distribution and Supply Chain
Industries
Retail
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