The Senior Associate, Remarketing supports the resale of repossessed collateral property to maximize returns and mitigate losses while in compliance with internal policies and procedures and legal requirements for repossessed property.
Primary Responsibilities:
Assist with coordination of the auction sale of repossessed collateral to maximize recovery level (including assign and prepare units for sale, approve reconditioning of units, apply floor pricing, and attend auction to approve, deny or counter qualified offers)
Provide recommendations for initiating legal action
Appear at court hearings and trials as necessary
Conduct skip tracing, as necessary, to obtain contact information in order to contact delinquent/defaulted members
Draft, distribute and monitor letters, notices, and forms and ensure accuracy and completeness of all file documentation and member communication
Participate in department projects and initiatives as required
Maintain Remarketing procedures and processes in alignment with seasonal and/or market conditions or regulatory changes
Obtain possession of assigned vehicles, boats, and RVs in collaboration with Collectors and vendors
Facilitate reinstatements or redemptions when necessary
Work assigned queues and make collection attempts when necessary
Review titles and process for sale at auction
Follow up on titles with state DMV
Follow up on warranty cancellations, maintenance or service contract cancellations and insurance premium refunds to ensure maximum recovery
Assist with maintaining strong vendor relationships, and monitoring and managing vendor service levels
Experience and Education Requirement:
Minimum Education: High School Diploma or GED
Minimum 4 years’ experience in vehicle financing and/or sales
Strong knowledge of FDCPA is preferred
Ability to work autonomously to manage time effectively and prioritize work appropriately to meet deadlines
Strong business communication skills; able to write/speak clearly and professionally for a variety of audiences
Proven ability to professionally handle sensitive documents
Strong research, problem solving and decision making skills with an excellent attention to detail
Strong knowledge of the financial industry operating areas including functions, products & services is preferred
Accrue up to 17 days of Paid Time Off your first year of employment
11 paid federal holidays
Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility for special employee pricing is subject to standard account requirements and underwriting criteria)
What makes First Tech different? Click here to learn more!
First Tech is not currently offering Visa sponsorship for this position
#FTFSAM
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Administrative and Customer Service
Industries
IT Services and IT Consulting, Banking, and Financial Services
Referrals increase your chances of interviewing at First Tech Federal Credit Union by 2x